Pizza Hut,

2177 East Henrietta Road, Rochester, NY 14623

"Well I had to redo this review as this is my second time stopping here because of my job that sends me out this way. The guy who was taking orders and running the front between 1:00 and 2:30 p.m. today on January 20th was rude and obnoxious. Not only did he burn my breadsticks I asked him if there was any deals and he said there wasn't any and told me to order online as if he didn't want to take my order I tried to order online but the website was giving me issues plus I ordered a Pepperoni Lover's Pizza and there was barely any pepperoni on it I spent close to $40 on one pizza and burnt breadsticks I also asked for plates and I didn't get any Pizza Hut is usually my favorite place to go but I don't think I'll be coming back to this one the first visit was 50/50 now the second visit is totally a turn off I am sorry to the owner I'm sure you didn't ask for this but I just hate running into these people that don't want to do their job right and push you off"

"Lucky for you, I didn't get a "how did we do" survey.  I use to love Pizza Hut .. but rude employees and quality of food is a reason I may not return.  The contain of wings had a big hole in the bottom - by the time I got home, the sauce was all over the pizza box, none left in the container - could not have missed the sauce on the pizza box - person handing my items to me quickly left the area -- and there was also hair and not just one but two hairs in my pizza wings - worst experience ever. ORDER #3230807181027001332039681 Placed on August 7 at 7:10 PM Just as an update - I responded to the owner via email and never received a response ... guess he/she was not interested in righting things as he/she stated but want you believe something was done - I cringe each time I go past this Pizza Hut ... Hopefully this was a heads up that the owner needed and has since improved ..."

"Ordered delivery and the food was decent for Pizza Hut standards. The chicken Alfredo could have been more flavorful. Everything else was pretty good."

"Pictures on google are very misleading. Stopped here while passing through because we saw pictures on Google of seated customers and a buffet. Not at all the case. This is a Pizza Hut Express. There is no seating. There isn't even a public restroom. Staff was very nice. They explained those pictures were from an old store that closed in 2018."

"Awful. The food tasted rotten. The garlic bread had no garlic flavor. The staff is not friendly. The amount of food is an EMBARRASSMENT. Very little for what you pay. The quality of the food is disrespectful. After a day of work and without eating anything, I went to Pizza Hut so I wouldn't have to cook at home for my daughter and I and I ended up spending 20 dollars to throw the food in the trash. It is a shame. I do not recommend it."