Charlotte Russe 1 Walden Galleria, Buffalo, NY 14225

"Lazy workers. Locked the gate at 8:30 and they are supposed to close at 9."

"Employee made me and my family wait in line again and told her friend not to take us first and to make sure where last ones do your job right or don’t work at all"

"If I could give this store less than one I would. Their exact change requirement is old. And not ever having change in their register is also annoying. If you can't give change or make change make your store credit only. Daughter bought clothes there and they charged her the wrong price, refused to give her change back and when we tried to correct the price they didn't have any money to give us our refund due. They tried not giving us our full amount required back because they didn't have the change. After they had already stole 50 cents from her because they couldn't give her the correct change to begin with. Don't shop here if you expect to be able to use cash. And don't expect them to correctly count the change to give you on a refund."

"The girl working was extremely disrespectful to me and my friends and was making rude comments and laughing at us right in front of our faces. I greeted her nicely and she replied with a disrespectful “Hey” and threw what I purchased in the bag. Not to mention every single transaction before us took an extremely long time to complete and caused a long line to form even though there was barely anyone in the store."

"I bought a dress at the outlet mall and couldn’t try it on in the store because the dressing rooms are closed. Not sure why but I didn’t care. I got home and every part of it was see through. It was awful. I came to this location to return it. They don’t do refunds? Really? Dressing rooms are closed and you can’t refund me for the cheaply made dress? Whatever. The best they could do it give me a gift card to the store. I wasted my money here and have to find someone to take my gift card. I know it’s not that worker’s fault so I didn’t say anything and she handled it very nicely. I appreciated her help, but this store’s policy is awful. First time shopping and once I use the gift card, I most likely won’t return. Don’t try to bring it back 15 days after either... they won’t do anything for you. Very disappointed."