Rent-A-Center

"I’m not happy at all I have been waiting for a part for my fridge over a year and my main location was on pine the management was awful it seem like there was a new manager every month and now that location has closed now I’m dealing with the pine ave location I told them my problem with the other location and guy was nice he said he would put in order for part and he said 3 weeks and 3 weeks I called and I was told that the part was never ordered if they could not get this part than I should of receive a different refrigerator and now I will be paid off this month and still haven’t received the part I’m so upset"

"Paying for stuff I don’t have lack of communication can drive around but not bring me my stuff stole my bedroom before marked it down as delivered and never got it"

"It hasn’t been a very good experience and I’m almost sure I’m being ripped off about the bed I never signed an agreement for it being this much. I am thinking about taking this to court"

"It was rough at the beginning I got a few rude responses but anyone at work can get irritable especially when the work is difficult. They moved in my stove, forgot a piece but came back to hook it up when it was convenient for both parties. Went above and beyond moving in a huge refrigerator in my small apartment and I just admire the work ethic. Anyone else probably would have given up trying to get it in here. They’re decent people."

"I went to rent a center because I rented from them years ago and was completely happy with their service. Until I wanted to rent years later went to Pine Ave in the Falls. Had all my delivery and payment set I wanted to add a electric stove . She proceeded to tell me they won't rent the stove me unless I make 6 to 8 payments to them for my bed I said are you serious if that's the case I will be canceling my order . She said ok that's fine . To make a good customer take their business elsewhere is completely absurd and quite frankly unprofessional and a complete lack of costumer service on making their customers happy. Thanks for showing your true colors I will NEVER do business with Rent a center again."