AutoZone Auto Parts

"so I gave 3 stars because when you need a part and it's in stock there great but if they have to order it they have no idea what there doing 3 days ago I ordered some bolts they had at their hub they said they will be in very next day well 3 days in a row I called they said it was ordered and should be there tomorrow this went on every day for 3 days , like people have to get to work, I finally ordered them from both advanced auto and AutoZone today so we will see tomorrow who has them my first time ever ordering from advanced auto and my 3rd time this week ordering the same bolts from AutoZone not to mention I ordered a radiator in the past online it said order it today get it by tomorrow took like over a week and a half to get it and they blamed it on me saying I chose the shipping option when they only had 2 options order today get it by tomorrow and pick up in store. and when I called the store and corporate they said they couldn't do much because it's not considered late this was after a week of waiting and calling because every day I checked the tracking number it would update and say the following day and when I explained this corporate was rude and said there was nothing they could do well corporate emailed me later on and made up for it gave me rewards for the inconvenience AutoZone has always been my first choice im not bashing them i am simply putting my experience out there for others to decide"

"Great place to go to get parts. The manager there Chris he's a great customer service representative he knows how to do his job if you need help if your car breaks down or you need any advice about cars I recommend talking to manager great place in the town of Dunkirk Fredonia area I 100% recommended five stars all day"

"Good experience other than the store associate though I should over pay $10 for a jug of Mobil 1 oil versus Walmart charging me $27 for the same oil. If AutoZone stops ripping people off for motor oil. Maybe they sell more by volume if they lower there price."

"I needed a test to see if my alternator was charging. Kevin was friendly and polite. He promptly performed the test and sent me off with a smile."

"Drove 7 hours to pick our son up from the nearby college. Our suv was barely turning over the night we arrived. Went to AutoZone around 9 am to have battery tested. There was no customers in the store. I explained my problem and asked if I could have my battery tested, the guy with green hair said it’s not really a great time… it was raining, but I didn’t plan on having car trouble. He reluctantly went out and said it needed a new battery. I asked the if they changed them there, he said “only easy ones” my battery is under the hood with 1 bracket over it. So no. I asked how much a new battery was he said without looking anything up around $200. So I managed another start and left. Pulled into Advanced Auto Parts they tested the battery, gave me 3 options, and replaced it for free. Saved the day for us. Super disappointed in Autozone as it is my go to when I am home."