Buttercrumbs Bakery

"Cute small town bakery with a lot of selections. We went in on a Sunday at 11 knowing we had a short time to stick around and have a quick snack before they closed at noon. We were quite surprised with how much there was to choose from with being so close to closing and everything looked amazing. We decided to try some turnovers, a croissant, and a cookie which all tasted amazing and the prices were very reasonable. The staff were super friendly and helpful. We had our kids with us and some messes were had which we felt awful about but the staff helped us clean up and even gave the kids a treat as we were leaving. We will definitely return and recommend to everyone we know as it's been hard to find such a fantastic bakery with such a great atmosphere since moving to the area. If the owners/workers see this sorry for the grumpiness I might have had from kids being kids and thank you for all of your kindness❤️"

"Very saddened to say today was my first experience at this cafe and will be my last, as well. I was excited when I walked into the cafe with my sister as the baked goods looked promising and the cafe was clean and inviting. Unfortunately, the staff was not. The woman behind the counter was very abrasive when her EFTPOS system crashed and there was some uncertainty as to if I had already been charged. Her system was saying that I had not been charged, when my online banking did reflect that I had already been charged. I simply wanted clarification that I had not been charged before swiping a second time, but this may have been too great an ask. She angrily and loudly verbalized “I don’t have time to research this right now. I have other customers and now I have to make two paninis!!!” (which was a reference to having to make our order). As customers we felt like we had inconvenienced her by asking her to do the job she voluntarily showed up for, so we sat with our thoughts at a table for a few minutes before deciding to leave the cafe (Luckily the charge on my account later reversed itself). Everyone has bad days and that’s ok, but how you react to it, is what matters most. All humans (not just customers) deserve to be treated with respect and although the cafe was visually appealing, the customer service was horrendous and rather unusual. A final thought - peruse the lower star reviews for this cafe before visiting. Although the overall rating is 4.5 stars, the subpar customer service appears to be an ongoing problem for years now and since it is a “small family owned business,” is not likely to change. Owner comments on customer reviews tend to be loaded with passive aggression and apathy, as well. Thanks for reading!"

"Not a very good selection, it was dark inside not bright. The lady was on the phone for quite a while and did not even say I will be right with you. I really did not see anything that wowed me. If customer service lacks to me so do the baked goods. She never made contact with me or even took the time to give me a 1 mi ute finger sign. Nothing,....she just kept talking and ignored me. I left and will not be back. OWNER Even rude after my posting she lashes out at me as a POTENTIAL customer. This is exactly why businesses close after a couple years. After reading other reviews about bad customer service it seems my experience was not a one time occurrence."

"This is a very cute place just outside of Darien Lake in Corfu. A friend and I met 1/2 way. The bakery items were great! I will come again to meet my friend and try new items. YUM."

"My husband and I happened upon this bakery on our way from Rochester to Buffalo and highly recommend their pastries. We got a bearclaw, cranberry nut muffin & a cream puff. All were excellent !"