Monro Auto Service and Tire Centers
About the Business
Monro Auto Service and Tire Centers is a reputable car repair and tire store located at 6477 Basile Rowe in East Syracuse, New York. With a team of experienced technicians and a wide selection of tires, Monro Auto Service and Tire Centers is dedicated to providing top-notch service for all your automotive needs. Whether you need routine maintenance, repairs, or new tires, you can trust Monro Auto Service and Tire Centers to keep your vehicle running smoothly and safely. Visit us today for quality service you can rely on.
Photos
Location & Phone number
6477 Basile Rowe, East Syracuse, NY 13057, United States
Hours open
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 6:00 PM
Sunday:
Closed
Reviews
"They were very good at getting me in quickly, very friendly guys and all around a good shop. Highly recommend"
"These guys are great great service reasonable prices definitely recommend& they bring the car right to the front door cant beat that & they get everything done in a timely manner"
"I had scheduled a 10AM appointment well in advance for my vehicle's State Inspection, however, I was appalled by the way my appointment was handled and the complete disregard for my time. Upon arrival at 10 AM I was informed that there would be a 3 hour delay in servicing my car as other customers had priority due to unforeseen events. Despite having a scheduled appointment, all other customers were prioritized and served ahead of me. This blatant disregard for my appointment time was not only disrespectful but also highly unprofessional. It left me feeling undervalued as a customer and wasted a significant amount of my time. I had made plans and arrangements based on the 10 AM appointment time, and the delay disrupted my entire schedule. I found it unacceptable that I was not given any updates or explanations for this situation PRIOR to driving all the way to the shop. The lack of communication and transparency further added to my frustration. As a loyal customer who has visited your workshop in the past, I had expected a higher level of service and professionalism. However, this recent experience has left a bitter taste in my mouth, and I am seriously reconsidering whether I should continue to trust your establishment with my vehicle's maintenance and repairs. Customers should feel valued and appreciated, and their appointments should be honored as promised."
"I’ve been coming to to get my oil changed/tires here for years but they have fallen off with their customer service. I waited and waited and waited for someone to just come and greet me in the lobby as I did have a scheduled appointment. Nothing just continued to work on cars even though they clearly saw me. One of them even came in made a couple phone calls then walked back out. No acknowledgment…Rude! I will start taking my business elsewhere. I work hard all day to but I don’t treat ppl like trash…"
"Excellent service and great value. Mike was great. I have a Tesla and it can only be lifted at certain jack points. The battery can be damaged if not done correctly which always makes me nervous. Mike ensured it was done correctly using my jack pads. Thank you Mike!"
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