Monro Auto Service and Tire Centers

"Over three hours for an inspection and oil change. Said I needed Many things done ended up not needing. Brake pads should be replaced soon asked to have them done under warranty and now they didn’t have enough personnel to do it. Dave I believe his name was let one guy leave early (hmm with not enough personal). I tried to get his attention Dave said one minute came back 25 minutes later from outside! One gentleman was very nice as he called me to be sure I got home okay. Wish I knew his name. Now let’s see when I get back there if they do them under warranty. Not sure if I will be back after I have pads replaced. I h I forgot to mention that Dave said how, conveniently, the inspection machine was down. But never mentioned prior to me getting upset. I’m sure it wasn’t down just an excuse."

"I come here because they are close and have worked on my vehicle for for a long time. They will call and advise if it's been 6 months ths since last oil change and have a opening Saturday at 10 am. Only thing is they won't have an opening and your car will sit there for 30+ min. And the oil change will take almost 2 hours while they inspect your entire vehicle for things to extra bill you for while you there. I do not expect a oil change and tire rotation to take 2 hours and then carry out my removed air filters to me in the lobby and add another 30 min and a additional charge to balance the tires which should have been apart of the rotation."

"I had an oil change done with them recently, and shortly afterwards when I tried to open my hood to put windshield washer fluid in the right side wouldn't open. I called them up to bring the car back in to have them look at the issue, and they proceeded to tell me that it would cost $80+ dollars for 30 min of labor to diagnose what the issue was. I was baffled by this seeing as how they were the last ones to have the hood open. I went to the place I normally go to and they popped it oped and fixed the issue at no charge plus filled my washer fluid up. Tried this place once and won't go back again!"

"My wife brought in our car for a thermostat issue on our car with our two little ones in tow. With little ones everything is chaos and everyone was kind and patient with her and the boys. Paul was very nice and nobody was pushy when we declined some services which in the automotive industry is rare to find. This is our second experience and both were outstanding experiences to where we now consider Monro our go to for automotive service. Thank you and we will be back!"

"I had the pleasure of working with David at the tire shop, and I must say, he is absolutely awesome! David’s expertise and professionalism stood out from the moment I walked in. He not only helped me choose the right tires for my vehicle but also provided valuable insights on maintenance and care. What truly sets David apart is his exceptional customer service. He went above and beyond to ensure my needs were met, and he did it with a friendly and approachable attitude. His attention to detail and dedication to getting the job done right left a lasting impression on me. I highly recommend David to anyone in need of tire-related services. His knowledge, skill, and customer-focused approach make him a true asset to the tire shop. Thanks to David, I left the shop with not only new tires but also a great sense of satisfaction. Five stars all the way!"