Tim Hortons,

2897 Lockport Olcott Road, Newfane, NY 14108

"They have better coffee, food and service at Eastside Market in Olcott!"

"The morning staff is amazing. I get consistency with my coffee orders. Unfortunately after 11:30-12:00the staff changes to younger kids. The coffee drinks always tastes like milkshakes. They’re so sweet with absolutely no coffee flavor in the drinks. I can’t even finish the drink they’re so sweet. The kids obviously don’t follow the recipes and either management doesn’t know or doesn’t care."

"Giving this location a poor rating I have gone there 3 times in the last few weeks at 5 am never have muffins or donuts at this time do you people not plan for morning rush you can’t start work five minutes to opening it’s a coffee and donut shop and you have nothing ready time to reevaluate your help."

"We went here on our way out of town And were pleasantly surprised. The young man in the drive through was organized and pleasant. He read our order back and told us the price before we got to the window. Our breakfast was hot and our coffees were both correct. We haven't had such luck with many of the Tim Hortons lately. Good workers at this location. Recently we have had some, not so good, visits to this location. In fact today just made me edit this review. A young lady in the drive through was extremely rude and had an issue with us asking for napkins. This last photo I'm submitting is of Tim Horton breakfast wrap for 1.79 + tax. It was literally 3 small bites! What? I just was disappointed with the downhill Tim Horton has been going to. Btw...why do you run out of roll up the rim cups? That didn't happen last year, or any Year I can remember."