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The Detail Shop SRM
21182 Salmon Run Mall Loop West, Watertown, New York, United States
About the The Detail Shop SRM
The Detail Shop SRM is a one-stop destination for all your car repair and electronics needs. Located at 21182 Salmon Run Mall Loop West in Watertown, New York, this institution offers top-notch services for maintaining and repairing your vehicle, as well as a wide selection of electronics and accessories. Whether you need a tune-up, a new sound system, or just some general maintenance, The Detail Shop SRM has you covered. Visit us today for expert service and quality products.
Photos of The Detail Shop SRM
21182 Salmon Run Mall Loop W, Watertown, NY 13601, United States
Opening hours of The Detail Shop SRM
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of The Detail Shop SRM
"This is not somewhere that I would go in the future. I wish that I found a place to get my car cleaned regularly, but this place is not that kind of place. I dropped my car off at 9:00 and they told me it would take about 3.5 hours and be done around lunch. I walked over to the mall to wait. Finally I called 4.5 hours later at 1:30 from hobby lobby to see if it was finished and they hadn’t even started it. They finally finished at 3:30 and tried to charge me $100 extra for dog hair. I said absolutely not, they should have asked me first. So they dropped the charge. And I paid the original $249 plus tax with my debit card. I told the man, that seems a lot when he charged me $279 and he said it was tax. After I left, I realized that there was also a $10 credit card convenience fee added on. On a $269 charge? I called the bank and they took it off. This is not the kind of place that you want to go. It is a place that tries to SCAM you at every turn. Beware"
"The guys working there were all super nice! However, my $200. +tax detail was not so nice. I specifically asked them to pay close attention to the "outside", as the inside was already pretty clean except for some kind of tape on the windshield. (which I also mentioned) Btw... that tape is STILL there! And the outside...worst job ever. I don't think they even waxed it at all! And there was a small decal I had asked be removed on the rear bumper. They removed it, and then just left all the sticky residue, which I then had to remove myself. I used to work for a large carwash and detail shop, and this service was shameful! Absolutely DO NOT recommend. Save your $220."
"i didn't have the best experience with the detail shop but i will say that the staff is very friendly. i called to get the interior of my car done and no one had answered during business hours so i left a voicemail with my number so they could get back to me... maybe 2 days later i hadn't heard anything so i called again during business hours and no answer so i just hung up. I then get a phone call back and was able to get my car in the next day at noon to just have the interior done. I take my car at noon and i asked how long it would be and i was told 2-3 hours, so 4 and a half hours pass and i get a call that my car is ready after calling them at 4pm to ask if it was done yet but no one had answered. When i got my car back it was clean i will say but it had water spots all over the seats and doors, the inside of my windshield was still dirty along with a spot on my back seat that was there when i dropped it off, the center console where the shifter is, is still dirty as well... just disappointing that i'm going to spend $170 for just the interior to be done and it looks like i did it myself... i just don't understand how it took almost 5 hours for what i received. full potential was not served"
"I just had my car detailed inside and out and it looks like new! It was such a pleasure doing business with them - everyone was very professional and really nice. A great experience! Thank you!"
"I feel like I have been robbed. I don't mind paying $230+ for a detail but this is what I got. Let the picture tell the story. Very disappointed. Bring your vehicle somewhere else."
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