JCPenney
21017 Salmon Run Mall Loop West, Watertown, NY 13601
About Us
JCPenney is a popular retail institution located at 21017 Salmon Run Mall Loop West in Watertown, New York, United States. It is a one-stop shop for all your shopping needs, offering a wide range of products including clothing, accessories, furniture, home goods, jewelry, and shoes. With a reputation for quality and affordability, JCPenney is a favorite destination for shoppers looking for stylish and functional items for themselves and their homes. Whether you're looking for a new outfit, a piece of furniture, or a gift for a loved one, JCPenney has you covered.
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Hours open
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM
Friday:
11:00 AM - 7:00 PM
Saturday:
11:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
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Contact Us
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Reviews
"Manager at check out, was very rude, his name is Eddie. His manager was off, Inspoke to another so called Manager she was of no help, she has no customer service skills what so ever."
"Great size selection for men,women, children and plus sizes, still a department store housewares, bedding, shoes, decor, good selection of men's suits and special occasion dresses as well as makeup an jewelry, staff available, holiday decos"
"Great store, great deal s!"
"Sorry JC Penney but because Synchrony Bank does not appear to have a platform where I can rate their credit card with you, I will have to say my piece here. I applied for a JC Penney Credit card when I was last in the USA and made a purchase. When I received the statement I had to pay via money order and sent the bill in the mail more than a week before it was due, so it should have gotten there on time and it might have, however. "payments takes "3 DAYS" to post to the account so I was charged a $30.00 late fee. You're kidding me right? I called the number on the credit card to find out more and the automated voice attendance told me may account balance was $32.67 even though my statement said $30.00 so where did the extra $2.67 come from? The rep I spoke to said, "the billing cycle ends on the 27th of the month so that is the interest from that date until today's date." So, if I were to pay the $30.00 as the statement says, I would still have $2.67 interest plus until they received my payment? I would never get out of the cycle of interest this way. In Canada, if you pay your statement in full by the date on the statement you DO NOT get a late fee but do pay some interest. I'm done with dealing with this mess. I am going to drive to the US to pay the full amount at the store, which will end up being cheaper than getting another money order and sending payment by mail. I have already cut up the card and I think, as an extra "Thank you" I will send it in the mail with a note telling them they can keep their credit and cancel my account. This has left a bitter taste in my mouth and I will think twice before travelling to the US to shop anywhere."
"Placed a pick up order. No staff on Friday so I didn’t want to wait in line because that was packed too. Came Saturday and Britany was on. She was great and got my order right out to me with a smile! She is a hard worker delivers good customer service. Loved the necklace I got for $25 too!!"
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