Ken's Body Shop

"Had such a great experience with them. My 2018 Silverado had damage on the right front and right rear from a collision on 481. Had a couple of concerns when I went to pick it up on December 28th. They kept my truck and not only corrected my concerns but removed a dent in the tailgate and fixed a molding not from the accident. My truck looks beautiful again.. thanks Jason Ken and the guys there."

"Hyundai Certified? Absolutely not!! Extremely displeased with how this shop handled my vehicle. Originally I was told it would take a month to even get my vehicle in, which I was understanding of. But to my disbelief, even after putting eyes on my vehicle and receiving a check from my insurance company, they did not have all the parts ordered and ready. I was told after they had my vehicle for 3 weeks that I would still need to bring it back to have the bumper panel replaced. After another month of waiting for the bumper, I returned the vehicle to be repaired, but also made them aware of a piece that was falling off from the original repairs. Well, long story short, I was given my vehicle back with the detached piece "glued on" and improperly attached. It does not look like the other side. I have no faith this business knows what they are doing and they should not be Hyundai Certified!"

"Ken’s did an amazing job fixing my car that was nearly totaled after being rear-ended. I believe it might look even better than before the accident lol. It took a while but they clearly care about quality. If you have Allstate, this is the place to go to get your car fixed after an accident. Thank you so much Jason and Aidan!"

"My car was parked and hit by another driver, causing a fender bender, also additional little damages. I was looking for the best body shop around and being located at fort drum not many came to mind. Decided on Ken’s since it wasn’t to far away, but let me tell you it was worth it every bit of the drive there. Was greeted to amazing staff. Specifically Alisha and Josh, who helped me all throughout the process. Very professional, efficient, and kind people. They really want to provide astonishing service to the customer and it shows throughout the amazing reviews they receive. That’s what actually lured me to Ken’s in the first place, cause I wanted my mustang to be in good hands. When the car came out the shop it was perfect. I was more then satisfied. Ken’s even cleaned my car inside n out which made the experience with them that much better! If I could rate 10 stars I would, 125% recommend Ken’s body shop and to add, USAA did an exceptional job on the coverage, placing me in a rental, and efficiency of the service.The fact that they work with Ken’s makes it that much better! Once again thank you, Alisha, Josh, and the entire team at Ken’s! Had a very pleasant and calm experience!"

"Northside Collision was going to take 3 months to even get me in… and they treated me terribly even being a past customer… so given the reviews, I called Kens… And WOW… I spoke with Indy initially and he said he would take my Jeep in the very next day. He explained everything in detail, and I know I’m not the easiest individual to deal with just given my past experiences with auto body shops… but he was extremely understanding, highly professional and patient… when I took it in, I was greeted by two very friendly women at the Front Desk (I believe Alicia is one of their names), and they processed everything quickly. The following morning Josh called with a plan of action so I understood everything before they even began, and not even 6 days later my entire front end was replaced with a beautiful paint job. They worked with me to pay the most minimal amount possible out of pocket as well, which was so shocking to me based off my past experiences with other money hungry and unprofessional auto body shops. The thing that stuck out the most in my mind is when we picked it up… we were talking to Josh, and I have to install a fender that I have from a previous incident, and Josh offered to touch up a small chip where the fender meets the bumper once we have it installed… honestly, my jaw dropped. The helpful, timely, professional, and understanding service, coupled with a beautiful job well done all speaks for itself. See the photos attached. Thank you, Kens and staff!"