J&T's Professional Pools and Concrete

"!!!!!BEWARE BEWARE BEWARE!!!! Had them put in a new liner. Employee’s had no idea what to do so the tried screwing down a NEW LINER. Issue was addressed, and Owner tried to “repair” with glue, gave a warranty on liner and work. Later liner started too fall out and collapse on itself. Notified business and was told it was neglect. Explained to us that they would have to pump it out and clean it and they wouldn’t do it. The owners wife is a joke, she’s the one who deals with people and acts like the world owes her because the owner is too coward too admit his work is trash!!"

"Can't remember if this is the place that sent a rep out to the location or was it the 5 figure quote? Either way, didn't use their service."

"Buyer beware!!! This company is horrible at best! They started our job and when they couldn’t pass inspection they refused to come back. We have spent thousands of dollars to hire another company to get the pool to pass inspection. Then had to search multiple pool companies to finish the job. Had to hire a company to come excavate the entire pool again only to find out there were only 4 bolts per seam. Each seam requires 20 bolts per seam. Had to re-plumb the entire pool. There was a concrete block and a rock supporting the steps which actually calls for 3 bracing arms per step for a total of 12 braces. Had we not excavated the perimeter of the pool we would have never found the deficiencies. The walls were bowing and out of square. Our tanning ledge walls are over 4” out of square. James would not answer the phone or texts. At one point he said he would come to finish the job but then backed out again. He has left us with a huge hole in our back yard. This company is the worst I’ve ever hired to do a job. It is a sad that you save for years to have a a beautiful back yard to build memories with your family and instead you live a nightmare for 5 months and we’re still not done."

"Started the job but never came back to finish. Ever there when he said he's coming Just a liar all the way around CROCKS CROCKS CROCK"

"I Love Professional Pools and Concrete! The Owner is very nice. I like to shop local and I found out that they also have a store front called J&Ts Professional Pools and Concrete on 1300 E Broad Ave. Suite 24 in Rockingham, beside Lowes located on the right side. Nice Store with Pool Supplies!"