River Pools of the Carolinas

"I want to express my gratitude for the exceptional service provided by River Pools and their dedicated Project Manager, Ben. Our experience throughout the pool installation project has been outstanding. From the beginning, we were impressed by the professionalism and commitment of the entire team. Ben took great care of us, ensuring our needs and expectations were met and exceeded. His attention to detail, clear communication, and commitment to delivering on promises were commendable. While the project faced some weather-related delays that were beyond their control, the River Pools team handled these setbacks gracefully and kept us informed every step of the way. Despite the challenges, their dedication to completing the project excellently never wavered. The pool installation process was a shining example of top-notch work. The quality of the products and the precision of the installation were exceptional. What truly set River Pools apart was the level of trust and rapport built during this project. They made us feel like more than just clients; they made us feel like part of the River Pools family. The support we received, not only during the project but in the aftercare, has been second to none. Any questions or concerns were addressed promptly and effectively. We couldn't be happier with the end result, and we look forward to enjoying our beautiful new pool for years to come. Thank you, River Pools, for turning our vision into a reality and for the outstanding service you provided throughout the process!"

"We wanted a custom spa for our newly built lakefront home. We didn’t feel a traditional free-standing hot tub would fit with the aesthetic of the property, so started searching for a company that could build a spa utilizing the same stone facade as our home. We were introduced to River Pools and their representative, Ben Temple, by our landscape architect. Ben was a pleasure to work with throughout the whole planning, design and installation process, and we are thrilled with the final product."