Epic Hot Tubs & Swim Spas of Durham

"We worked with Mike at the Durham store. Mike was great! He was very friendly and informative while he answered all of our questions. We never felt rushed or pressured. There was a good amount of stock in the store for us to check out. We spent time climbing in and out of all the tubs and “kicking the tires” so to speak. Mike stuck with us all the way through the delivery of our tub and helped us to work through the logistics. He continued to answer all of our questions after the sale. Our tub was delivered in a timely manner and was placed exactly where we wanted. Overall, we are highly satisfied with the products and services provided by Epic and the team! Highly recommend."

"Went to several hot tub stores before going to see these guys. The way Devin was willing to work with us on making sure we had everything we needed really showed that he was willing to go the extra mile for customer care and service. He even sent us instructional videos to walk us through getting set up. With quality service, fast delivery times and great deals on hot tubs, I definitely recommend going to Epic."

"We couldn't be happier to bubble at our own home! We made the jump and discovered Epic as a Wellis dealer. Devin has been great every step of the way. He's made sure our buying experience was smooth and efficient from advice on site prep, delivery coordination and even operation post-delivery. I'm glad we found them for such a big purchase and I would emphatically recommend them to anyone looking for one of the brands they carry. Bubble on, good friends!"

"We had a great experience purchasing our hot tub from Devin at Epic Hot Tubs in Durham. He was a good salesperson, and he came over to our home once the tub was delivered this morning to give us the information on use and maintenance of the tub. Highly recommended!"

"Everyone here is so friendly. Promptly answer questions and as hot tub users themselves give you all kinds of advice to support the best choice for YOU so you are happy with your experience. Delivery was a breeze because everyone stayed in contact to be clear about the truck's arrival even when the schedule changed because of the storm. There isn't anyone on the team that didn't hold a high standard of customer service and knowledge. I especially thank Manny for going out of his way to meet me at the Durham location to show me hot tubs that are available right now."