Premier Mountain Rentals
3680 U.S. 76, Young Harris, Georgia, United States
About the Premier Mountain Rentals
Premier Mountain Rentals is a top-notch real estate and travel agency located at 3680 U.S. 76 in Young Harris, Georgia, United States. Specializing in providing luxury vacation rentals in the picturesque mountains of North Georgia, Premier Mountain Rentals offers a wide range of properties to suit every traveler's needs. Whether you're looking for a cozy cabin for a romantic getaway or a spacious villa for a family vacation, their team of experienced agents will help you find the perfect accommodation. With impeccable service and attention to detail, Premier Mountain Rentals is the go-to destination for a memorable and stress-free mountain retreat.
Photos of Premier Mountain Rentals
3680 US-76 Suite A, Young Harris, GA 30582, United States
Opening hours of Premier Mountain Rentals
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 16:00
Reviews of Premier Mountain Rentals
"We never even made it because they called us 3 days before check in and told us that they just found out that the place was in not rentable!!! It took us three days before they would answer any of our calls. My husband finally called the main VRBO Offie in Austin and they were no help either. Long story short we went online and between my daughter, my husband and myself we found a place on our own. All Premier Mountain did was cancel. Needless to say it is costing us more. We have rented with VRBO Before and we have never ever had this kind of experience. Also there are 5 couples so trying to get a hold of everyone at the last min was not fun! A couple of them already left because they had other plans before hand. My wish for everyone out there is that I hope that no one ever has to go thru this kind of situation."
"We had some communication difficulty due to poor cell phone service while enroute to the rental property, google maps was not helpful as we neared the location.Once we arrived, the property was more beautiful than described, a member of the team had responded to the rental and made sure that everything was perfect. There were several communications that came through that answered all of our questions. I can’t be more appreciative of how friendly and helpful that everyone was. Turned out to be a perfect trip and can’t wait to return. Thank you Premier Mountain Rentals."
"If I could leave a zero-star review, I would. This is the first-ever negative review I have ever written for a company before and it saddens me to write it for an organization in my hometown. This company is not responsive (at all), inconsiderate, and not professional to say the least. The quality customer service we received is non-existent (literally). I booked a cabin with Premier Mountain Rentals for a girls' trip, as I was bringing some girlfriends from Florida to show them the beautiful mountain scenery and charm. Unfortunately, two of us caught Covid, the other 3 girls were exposed and had not tested negative yet so we could not make the trip. Since we are still planning on going, just at later date, I reached out to Premier Mountain Rentals for a credit/reschedule. Its been over a month and I have contacted them several times (phone and message), yet still no response. Yes, I understand it was a last-minute cancel but we still deserve a response and follow-up. It was not our intention to cancel late or at all, but it was out of our control at that point. We could have decided to be irresponsible and put other's health at risk by still going and infecting the house but we didn't out of respect. If you are planning on booking with Premier Mountain Rentals, I would think twice about it. Especially if you are from out of town and not familiar with the area. There are much better rentals available. If you have also had a negative experience with this company, let me ask that the experience you faced does not taint the expectation of this charismatic town and the people in it. It is not the norm, and I can assure you of that first hand."
"After looking for weeks for a rental that was perfect for our family on the major vacation rental websites we found this one on VRBO, that same day it was listed. We were excited to rent this location because of all the amenities and space. Traveling can be a hassle with such a large crew so we of course got in much later than check-in. The property manager Amanda left the lights on at the property and texted us to make sure we got in alright. The property was clean, inviting, and spacious. I never felt like my calls were being dodged or ignored, the only reason that I can not give 5 stars is because there was a wasp issue in the upstairs bedroom. One of the windows had fallen away from the frame and created a perfect storm for us to encounter 7 live wasps (☠️allergic) in that otherwise beautiful room. I alerted them on Tuesday when we discovered the issue but it was late in the day so I knew a vendor might be tough to wrangle on such short notice. However, as of today (Thursday) no vendor has come to fix the issue, I called to check the status yesterday and Amanda expressed that she had not heard back for the vendor. I wish that they had in-house maintenance or a executive partnership with a local vendor to bypass such wait times. Insects are a natural occurrence in the mountains so we know this fluke was not PMR's fault but it did leave us unable to use the room for a few days. It rained which helped to calm the wasp sightings. They have pest pull-ins for the creepy crawlies though so that was nice. Never had any issues with them. Cool tip: you can save 20% when you book through them directly and they give the same discount to return guests so check them out! Their website is under construction so give them a call for now but soon renters will be able to book through their website. We will definitely be back very soon and I would recommend this company."
"They switched houses on us without even bothering to tell us. We rented a 3 bedroom, 3 bathroom house with a great mountain view. They put us in a two bedroom (plus sleeping loft), 1 bathroom house without much of a view. The house they gave us didn't have a bathtub. We have a 2 year old who obviously doesn't take showers. The most ridiculous part is that they NEVER told us they were switching houses on us. We learned that they switched us when I went to the real estate office to pick up the key. They gave me an envelope. I got in my car and started driving toward the house I had rented, but when I opened the envelope, the paper inside had a different address. I called them to tell them they had given me the wrong key. They said that I agreed to their terms and that they were permitted to change houses on me (they never offered an explanation for why they switched us to a different house). Their terms are irrelevant. Premier Mountain Rentals chose to rent the property through Airbnb, which means they are bound by Airbnb's terms and policies. An Airbnb host can only offer to switch you to a different property if you agree to it. They don't get to just unilaterally switch properties on you by handing you a different key when you show up to check in. I asked her why no one had bothered to discuss it with us in advance. She offered no explanation and certainly never attempted to apologize for how they treated us. The house they gave us was also in a different location. We chose the house we booked because of its close proximity to a wedding we were attending. They offered us nothing to compensate us for our trouble. These people are unprofessional."
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