Superior Spas

"This is a first class business! After shopping the competition we selected Superior Spas for our new hot tub. It was a great experience from start to finish. Karen is extremely knowledgeable about her hot tubs and her customer service was flawless. She organized the delivery, including a very reasonably priced crane service and followed through every step of the way. We love our new hot tub and we highly recommend Superior Spas if you’re looking for a hot tub."

"Absolutely wonderful customer service from Karen. She was super responsive and so friendly and knowledgeable. We got a really nice seven person, Jacuzzi hot tub, and it had to be put in via crane over our roof! Karen is great as far as coordinating all the details for delivery and installation. We absolutely love our hot tub and would definitely recommend this company."

"Excellent customer service. They do free water tests for us often, even though we rarely buy anything from them."

"Excellent experience! Karen showed me all the different hot tubs in our budget. She explained the difference between several spas which would better fit my health condition. I gave fibro and chronic fatigue including autoimmune. Pay a little more and get the upgraded tub which offers the lights which help remove bacteria from the water which is exactly water I'm in need of. I can get a tub with a lounger and still be comfortable with 3 other friends. I love the tubs with waterfalls and led lights. I saw a video on YouTube of a Jacuzzi tub lit up at night & the lighting is so beautiful. My sister purchased her spa from Karen and they have owned it 4 years. No issues at all! I'm going to upgrade and spend a little more because I want a tub with lounger, waterfall, and the special blue light that helps remove bacteria. I highly recommend Superior Spas! Karen has provided me with a very highly recommended Hot tub technician providing PROFESSIONAL Chemical Services. He has 14 yrs experience. We recommend Superior Spas for the best Jacuzzi hot tubs and professional chemical services!"

"The customer service is terrible. I bought a hot tub cover from Superior Spa. Two months later they called to say "it was on a truck". It is now 3 months later and I have called repeatedly to get the cover delivered. Karen calls me back after a few days each time I call and tells me she is "scheduling" the delivery and will call me me back. She doesn't call back until I call again. Then the broken record of "I'm trying to schedule it" occurs once again and again and again and Karen says she will call me back. How they stay in business is a mystery to me. Save yourself a headache and don't deal with this company."