Legal Aid of North Carolina-Concord office

"Just spoke with someone named Naomi. Very unprofessional, during entire call it sounded like she was scuffling papers. she kept cutting me off before I even finished my questions. When I said something about it she hung up on me. Would definitely not recommend talking to her"

"Apparently they don’t take cases unless their domestic violence cases."

"The staff I spoke with were both kind and professional. So much better than I had expected. Thankful for their help."

"There is a long hold period. However, the staff is very friendly and patient. Unfortunately, due to household income I was not able to utilize services."

"Awful for those looking for help with divorce and child custody unless your child is in physical danger and even then it's resource numbers. The purpose is for those who cannot afford a lawyer. Why is divorce and custody the only exception? Or is the origin of the problem with the lawyers themselves, I'd like to know, but, for now, one star.... frustrating and no help. Edit to legal aid my review and response: I'm sure that the people in the situations you've provided in your response are all very thankful for your help. I am also in need of legal services and it's painfully apparent that in most other states legal aid for divorce/ custody IS OFFERED and I'm not the only one that has had to be repeatedly asked, "Have you tried legal aid, they should be able to help." I would love to be apart of the solution and change and would welcome some feedback on why single mothers/fathers trying to protect their rights to their children are not a part of a protected class of citizens. Right now I'm too busy trying to teach myself what it takes lawyers years to learn to defend my children in court against a seasoned attorney and be ready to do so in 20 days."