Sleep Number

"I had a great experience at the store. I have not received my bed yet, I ordered a headboard from sleep number store and 4 days later I decided I did not want it. I called to cancel the order for the head board and was told all furniture is finale and I can not return it. I was also told they make furniture to order and it is their policy you have 2 days to cancel. What doesn’t make since to me is I was told I have100 days to sleep on the bed I ordered, if I don’t like it I can return it but I can’t return a headboard that I haven’t even received yet. That makes absolutely no since to me. Now I am stuck with a headboard I don’t want. I am very disappointed about that. It was not made clear to me at the store but it says it on my receipt so lesson learned read your receipt."

"What an amazing experience! I never new bed shopping would be so fun. From the technology in store to find your perfect sleep to the very knowledgeable and fun sales associate, I enjoyed every minute of the experience. I also appreciated that I never felt pushed or "up sold" on anything. The staff genuinely wanted to help me and my husband find what works for us, no matter the price point. I learned a lot, had a great time, and am very excited to get my new bed! Thanks to Brandy for her time and attention. I would 100% recommend this store to anyone in the bed market."

"This is our second Sleep Number purchase. We purchased our first over 17 years ago and are now ready to have the ability to raise our heads and feet to make our sleeping even better! Brandy in the Cary store was exceptional! She is very knowledgeable and asked lots of questions to make sure we were getting the best bed for our needs. We did not feel any pressure to buy or buy more bed than we actually needed! My husband and I have very different sleep needs and the Sleep Number bed has been one of the best purchases we ever made! We are so excited to get our new bed and start using the new features! Brandy and Karen, thank you so much for an exceptional customer service experience, we will recommend everyone we know, in the market for a bed, to come to the Cary Sleep Number store! You all ROCK!!"

"Walking in we were met by friendly staff (Karen). Since we were new to the store she spent a good amount of time explaining and walking us through the process. Trying almost all the beds and setting to find the best bed/mattress for us. Which was great since we apparently liked totally opposite comfort settings. Her knowledge and patience was great in the very busy store that day. She kept in touch over the weekend and Dwight helped us place the order on the phone the next weekday."

"I went in for a mattress and ended up leaving with a bedroom set, mattress and beautiful bar stools. Had it not been for the knowledge from the young salesman Korey I would have only gotten a mattress. I mentioned that I just moved here and he pointed out the sale for the holiday. I was so impressed by his enthusiasm, and energy. He wasn’t pushy but asked me what my needs and budget was. I was thrilled at all the beautiful items for such a fantastic price! I enjoyed shopping without the pressure, but still had a very knowledgeable, helpful attitude. I will definitely be back and sharing my experience with everyone I know local in NC. Thank you for such an amazing experience :)"