The UPS Store

"This location is terrible. In the 3 times I’ve gone it’s been open once during regular hours. Even that day the employee was 15 min late getting there to open. Today it’s closed bc someone has the flu, but at least there’s a sign out."

"I swear this location is closed AT LEAST once a week if not more! The sign even shows the multiple usage of it based on all the tape and wear and tear. Either technical difficulties or staff sickness, short staffed, etc… multiple times coming here due to the convenience of where I live only to have to drive to the OTHER side of 74 which can take up to 30mins in traffic. Clearly poorly managed and staffed. While sitting in front of it writing this, 7, make that 8 people have walked up to find it closed YET AGAIN. Fincher Farm location McKee Rd"

"If you can catch them open during posted store hours, the experience seems to be fine. However, they regularly randomly put a sign on the door saying they're closed due to technical difficulties when they're actually just backed up because they're understaffed. I've tried 3 times now to send the same package only to find them not open when they're supposed to be. I'll be giving my money to USPS from now on."

"I have been to several different UPS stores in the area to ship packages and have always found it to be an easy and efficient service. However, I will not be back to this location and possibly to any UPS store in the future. I shipped a package of Christmas gifts to family last week. The package was marked as delivered today. When I notified my family, they checked their porch where it was said to be left and it wasn't there. While filing my claim, I noticed that not only did the person who took my order at this location misspell the receiver's name, they also mixed up the building number in the address. I had this written out on the box correctly since I tripled checked it before going to the store, which means it was mistyped by the employee who entered it in the computer and took my payment. If I could give zero stars, I would. My family won't receive their gifts on time because of the carelessness of the employee who works at this location."

"Hours on the website are wrong. Despite the website saying this location is open on Sunday and Google saying it verified hours with the business 6 days ago, the hours are inaccurate and they aren’t open on Sundays. It would be nice if this UPS store would do the courtesy of its customers to do such a simple thing of having accurate business hours reflected so customers don’t waste their time for nothing. Today was not the first time I’ve gone to this location and then be closed when they were supposed to be open."