La-Z-Boy Furniture Galleries

"All of my options were described and explained thoroughly. I had the undivided attention of the sales clerk for the entire time I was in the store. He was personable as well as helpful. A wide selection was available. Prices were steep, tho, but the clerk and management seemed willing to negotiate. I’ll update the review when the chairs I ordered arrive."

"What a very pleasant experience! I was greeted at the entrance by a well-dressed, well-groomed young man who welcomed me into the store. Gilbert was very warm, charismatic, and very knowledgeable of the inventory. He listened to my needs and was very patient with me as I made my selections. I felt as if I had a personal shopper guiding me through the furniture shopping experience. He is an asset to the store, to the brand, and any shopper who is lucky enough to be paired with him while visiting the store."

"Excellent sales service. The sales person was very knowledgeable of the various products and options. He was extremely polite and did not use any high pressure sales techniques. He gave us time to shop and to try out different sofas and chairs. Overall a good experience. My one area of disappointment was the length of time that it takes to get the item that I ordered, 4-5 months for delivery is a long time.t"

"What a great experience! I could not have been more pleased with the help I received from Deborah. Wow! She was great! She really listened to what I was in the market for, and immediately took me to look at several chairs which were great possibilities. (We never talked “price,” just about what I wanted.) I bought a recliner that day because of Deborah. Again, she LISTENED, was knowledgeable, and did not try to “up-sell” me even though I could have purchased most anything I wanted. I am thrilled with the experience. Thank you, La-z-boy, and thank you, Deborah."

"Before Christmas, my husband took me here as a surprise so I could pick out a rocker- recliner. On the first visit, we spent two hours with Gilbert (salesman) and the second visit was just as long...I tried every chair, it's a huge decision after all. Gilbert was most accommodating, engaging, helpful, patient, never pushy, and truly interested in helping me to find just the right chair for me. Gilbert went over and above and as a result, my husband ended up purchasing a chair for himself. It was the best furniture shopping experience I've had in my lifetime. I highly recommend asking Gilbert Torres to assist you should you be in need. He is simply the BEST"