Ward Realty
202 South Topsail Drive, Surf City, North Carolina, United States
About the Ward Realty
Ward Realty is a reputable real estate and travel agency located at 202 South Topsail Drive in Surf City, North Carolina, United States. With a dedicated team of professionals, Ward Realty offers a wide range of services to help clients find their dream home or vacation rental in the beautiful coastal town of Surf City. Whether you are looking to buy, sell, or rent a property, Ward Realty is committed to providing exceptional service and expertise to meet your needs. Additionally, their travel agency services can help you plan the perfect getaway to this charming seaside destination. Contact Ward Realty today to start your real estate or travel journey!
Photos of Ward Realty
202 S Topsail Dr, Surf City, NC 28445, United States
Opening hours of Ward Realty
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 17:00
Sunday:
13:00 - 17:00
Reviews of Ward Realty
"We stayed in Sandy Bottoms in July. The house was loved by the owners; this was obvious. Unfortunately it was not cared for by the management company. We had small children with us one of which immediately the first day picked up a large toenail on the floor. The washer looked moldy around the rubber liner at the opening of the door and inside. One of the shower curtains had mold on it. The master bathroom shower immediately backed up, it is disgusting to take a showers in calf-deep dirty water. The master sink also stopped up immediately, and drained very very slowly. We had to use the kitchen sink instead. The day we arrived the pool seemed dark and slightly cloudy, but we thought it may be a saltwater pool with a darker liner, we used it most of the week but it got darker and cloudier towards the end of the week when we became aware the children started having rashes, and we found a dead rat in the pool, of course we stopped swimming. No one came midweek to clean the pool which is what we are used to. Several of us developed coughs, and the children developed diarrhea, all of which were confirmed by medical personnel that these conditions could have come from a dirty pool. We called Ward and the lady who took the call sounded irritated and bothered. I asked for management to call the next day; no one ever called. We paid for an experience we did not fully get. The whole house was less than clean and management company is useless. We tried to call various agencies to no avail. We have been renting vacation houses for 25 years and are no strangers to this process. This is the first review I have ever written. Thumbs down."
"POS company. Denied me and my service dog access to their house while my family was there on vacation after paying $7000 for a weeks stay. That was illegal what Ward had done & I’ll be looking into how to further pursue any legal action. Not to mention the many other issues (dirty house, broken ice maker, over didn’t work, much more) avoid this rental company unless you want to be discriminated against for having a service dog"
"My family and I stayed at Jewell of the Isle. My mother in law rented the house for all of us for a week. While it was a great place to stay because of the view, I was entirely disappointed with the cleanliness of the house. My 9 month old baby was with us and so I’m very conscious of the cleanliness of everything. We could not check in until 4/5 in the afternoon because we had to wait for the cleaning company to get done… which from what I’ve seen, they need to hire a new cleaning company. Tons of dust on the ceiling fans in every room. Mold / mildew on the ceiling in the bathroom on the second floor.. which was upsetting since my baby was staying with us on the second floor. Salt stains on the faucet in the bathtub which can easily be removed with a lemon, baking soda or white vinegar. The one that really got me was the mildew collected where the water and ice comes out in the fridge. Talk about disgusting. When was the last time that was cleaned or the water filter replaced? Can’t imagine the last time the dishwasher was deep cleaned so I preferred to hand wash my dishes. No mop to be seen so I couldn’t mop.. maybe it was a good thing because who knows if the floors were mopped. When we checked in, a lady was there to double check the cleanliness of the house not even giving us time to look over the house when we got in. All she did was check the drawers and make sure the lights worked. Again, I didn’t rent the house, my mother in law did and expressed my concerns to her however she wouldn’t say anything to the realtor because that’s how she is. Overall extremely disappointed with the cleanliness of the house and I would not stay in that house again."
"Great rental company; fair rates and friendly people. Very helpful throughout the entire process, from looking, booking, modifying, staying, leaving, and leaving something behind. Will definitely use Ward for future rentals on TI."
"We stayed at Pirate and his Mermaid. House really needs work....kitchen drawers with "do not use" stickers because they're broken, ceiling paint coming off and ect. At check in we discovered our King bed was broken. Called Ward immediately and was told by the after hours operator since it was a holiday weekend (July 4th weekend) he wasn't sure when someone would be out to fix it. Family members couldn't come on the trip since we was a bed short. Ward finally sent someone on Tuesday evening, called on Saturday, only after I called a second time. They never offered any kind of credit/discount or anything for the trouble / poor customer service. They really screwed up our trip since we had some really disappointed family members who couldn't join us for the trip. Not sure we'd use Ward again in the future."
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