Blue Ridge Mountain Cabins

"If I could rate 0 I would. Our cabin was leaning to the left, there is a noticeable slant in the flooring as well as water damage and mold on the ceiling in two different spots. There was an issue with our central heating and we called the property manager the day we checked in Wednesday to report the issue and never received any return call, luckily we were able to heat the living room area with the gas fireplace but that did not heat the bedrooms. The cabin was barely cleaned, there were cob webs in the doorways and windows, there was ample amounts of dust under the furniture that could be seen from the kitchen table as well as the carpets being filled with tracked in debris. And the check out procedures are truly criminal, for starters there is a housekeeping fee added into your bill, at check out you are required to strip the beds, place the quilts back on the beds, clean all dishes and put them away and you’re not allowed to leave the dishwasher running or dishes in it, failure to do any or all of these will forfeit your security deposit. I would not recommend staying here and will not be returning."

"Rental had bugs on walls and in beds. Unmaintained, dirty, and smelled. Immediately left and asked for refund. Thieves still took $300 from us. Horrible customer service like other reviews. They require their workers to put a 5 star reviews and look at how majority are local. Bogus company. They know after you pay you don't live in state so they know they can get away with it."

"I have no idea why some of these reviews are so bad. I booked a weekend retreat through them and they were amazing. They accommodated a late Friday night check in as we had to driver 5 hours after work to make it. The lady I booked with even went out of her way to help me surprise my now wife with a bouquet of flowers as well as her favorite chocolate. I will always book with them given it stays under the same ownership."

"I stayed in a river runs through it, and was wonderful,nice,clean very well kept and the owners we're so friendly I'm definitely staying there again"