Caliber Collision 5605 Westpark Drive, Charlotte, NC 28217
About the Business
Caliber Collision is a premier car repair institution located at 5605 Westpark Drive in Charlotte, North Carolina, United States. With a commitment to excellence and top-notch customer service, Caliber Collision is known for providing high-quality repairs and restorations for all types of vehicles. Their team of skilled technicians and state-of-the-art facilities ensure that your car is in good hands from start to finish. Whether you need minor repairs or major collision restoration, Caliber Collision is dedicated to getting you back on the road safely and efficiently. Trust Caliber Collision for all your car repair needs.
Location & Phone number
5605 Westpark Dr, Charlotte, NC 28217, United States
Hours open
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Terry was so helpful and friendly it felt like I was working with an old friend. They keep me updated almost daily on the status of my car and was very satisfied with the work they did. I'll be back should i ever need repairs in the future!"
"I pulled in for an estimate and it was a no hassle, and the staff is very friendly and very helpful and very communicative. If I was able to be a walking billboard for this specific store I would. The store manager Don is literally a walking angel. God bless his soul."
"They did such a great job, Jim don rebecca & terry kept me in the loop and I’m very pleased feels like I got a brand new car all over again"
"Cannot recommend this place enough! I got rear ended about 3 weeks ago. Dropped off the car on Monday and it was ready to be picked up by Friday and it was the week of thanksgiving! The staff was extremely responsive and thoughtful throughout the process. Rebecca was great through the estimate process and Terry was amazing with coordinating everything. I received text messages about the progress of the vehicle. They also have a great system set with Enterprise for rental cars. Highly recommend!"
"TAKE YOUR CAR SOMEWHERE ELSE! My car was there for cosmetic repairs to the rear bumper, quoted 2 weeks to complete. Ended up taking 112 days (16 full weeks)! They pushed back my estimated pickup date SIXTEEN different times for various b.s. reasons. When i let them know how many times they had delayed it, they just told me "2 or 3 days" for over a month until it was actually done. I was hardly ever updated on the repair process and only ever given convenient excuses as to why nothing was there fault. Don the general manager offered no solution or help whatsoever. He called me on day 98 of my car in his possession and said "i guess there have been some delays, but it will be done soon". He dodged my calls and happened to not be there when i picked up my car finally. Unprofessional, amateur, less than capable, rude. Bring your car anywhere else. This shop is doomed because its GM cant handle his responsibilities."
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