PPB Collision & Repair Center LLC

"I’ve had myriad opportunities to go to PPB Collision fortunately . This time as usual the shop has truly been a life saver for me. They repaired my car But the light in this unfortunate event of need was PPB Collision. The owners are AMAZING!!!! In receiving my car back it looked better than when I initially purchased it. Shout out to Casey. The quality of work is compared to none. I will ONLY trust my car to them. The workers are meticulous about their work. My car was returned cleaned , vacuumed and smelling wonderful. Hats off to them."

"I got in a VERY minor t bone accident. Came here upon recommendation. This is family owned and operated business, so I empathize with them in a way. They lied about turn around time every week I called. A week turned into a 2 month service. Not to mention my car left with new damages, once I got it back. They did a beyond poor/sloppy job. Please do not go here. No one has reached out almost 6 months later to fix damages they made."

"Long turn around time and they caused more damage then good. There were several mistake made at this shop and I’m still fixing issues on my car. I went to this shop in October of 2022. I got my car back in December 2022. Someone hit the side of my Mustang convertible. 2 to 3 months after I received the car back I left the car parked out front, instead of in the garage and rain got in the car (on the driver side only). That let me know that the something wasn’t put back on the car properly (the side of the car that was hit I may add). I was having surgery days after I discovered the issue so I was unable to take the car back to the shop at that time. Once I recovered from the surgery and I was able to drive the drivers side window went out due water damage. The side bumper has popped out yet again and I’m still having issues with the front drivers side (window, paint, hood). They didn’t put the car back together properly (I was told by the front desk lady that the car was taken apart when being worked on). I don’t recommend this location"

"I highly recommend PPB Collision and repair the folks are fantastic, I wish I could give them 6 stars Casey and her team are the best, my wife's 2008 Pontiac Solstice had a run in with a deer the parts are very hard to find insurance would not cover it ALL the big collision centers in Charlotte wouldn't touch it but Casey and her team did not blink an eye, I told Casey that my wife's mother who died from ovarian cancer gave that car to her it is more than a car to my wife it is memories.....Casey looked at me and said WE GOT YOU! they fixed it and it looked like new my wife was in tears all day so, yes there is a Santa and her name is Casey!! Casey and Team Thank you guys so much I cannot tell you how much that repair meant to us!"

"Came in at 3.30 pm to get a quote, there was only one person ahead of me. They were done in 10mins and then I was served. Filled in a form and the guy came outside to look at the dent, took pictures and got to work on his computer. Waited 10-12mins while he did this, their office has great air con and comfy sofas just in case you have to wait longer than expected. He’s handing me my quote and I’ve been here for 30-40mins. Very professional, very friendly, took the time to explain the process and different scenarios of what can happen with insurance. So even if you know nothing about the process they’ll fill you in."