LifeStore Bank

"I recently became eligible for Medicare and was overwhelmed by all of the optional and mandatory policies available. I kept putting off any decisions because it was just too overwhelming. Then I met Becky Bateman, the Medicare and insurance specialist at Lifestore Bank in Boone, and she helped me to navigate those options and cut through the red tape. With her help I signed up for what I think are the best policies for me. I lost that feeling of being overwhelmed. Without her help I would have spent weeks making phone calls and researching to learn how the Medicare coverage works. I highly recommend her services."

"I recently retired and needed to transition from a Company provided healthcare plan to Medicare. The information provided to me by Medicare was overwhelming so I attended one of Lifestore's free seminars on how to prepare for Medicare lead by Becky Bateman. Becky was extremely knowledgeable, answered all my questions and made singing up for part B smooth and simple. Thank you Becky for guiding me through this difficult decision Rick Tobin"

"Brian Greer and everyone that we have worked with at LifeStore has been incredible to work with. Brian has worked with us several times to help us out and has always looked after our best interest and I believe that he has trusted us when other banks would not have taken the chance. He has helped with our business and personal banking. We can not thank him/them enough for their help."

"Chuck’s customer service and personality are outstanding! He truly makes Boone LifeStore upbeat."

"My personal experience with LifeStore was short but unpleasant. Someone bought a car from me and used LifeStore for a loan. The loan disbursement check was written out to the buyer, in addition to myself and my husband. Since the buyer was listed as a payee, I was not able to deposit the check in any of my back accounts. Both of my banks questioned why the check had the buyers name on it to begin with. The “solution” from LifeStore was to come in to get a new check issued, but it had to be my husband and I both coming in at the same time. Not particularly easy with multiple little children. We came in and we were immediately told that the buyer had to be present too. Which was not what we were told over the phone. After pushing back, the woman at the front desk checked with the person I had spoken with, and came back, not saying anything to me, but simply reissuing the check. I’m thankful to finally have a check that is useful to me, but the process of getting it was not a pleasant one. Why my husband had to be present is beyond me. They never even spoke to him, they never asked for our ID’s or anything to confirm identity. So why did he need to be there? If he didn’t need to be there, I could have had this taken care of much sooner. Just a super frustrating process that didn’t need to be, and the customer service didn’t make it any better. Hoping this review helps LifeStore to improve the process and make sure everyone is trained on how to handle this situation."