Northlake Children's Associates, P.A.
170A Medical Park Road, Mooresville, North Carolina, United States
About the Northlake Children's Associates, P.A.
Northlake Children's Associates, P.A. is a trusted pediatric clinic located at 170A Medical Park Road in Mooresville, North Carolina. Our team of dedicated doctors and healthcare professionals provide comprehensive medical care for children of all ages. From routine check-ups to specialized treatments, we are committed to keeping your child healthy and happy. Visit us today to experience compassionate and personalized care for your little ones.
Photos of Northlake Children's Associates, P.A.
170A Medical Park Rd #102, Mooresville, NC 28117, United States
Opening hours of Northlake Children's Associates, P.A.
Monday:
08:30 - 15:30
Tuesday:
08:30 - 15:30
Wednesday:
08:30 - 15:30
Thursday:
08:30 - 15:30
Friday:
08:30 - 15:30
Saturday:
Day off
Sunday:
Day off
Reviews of Northlake Children's Associates, P.A.
"We see Dr James and love her relaxed demeanor and clear knowledgeability about pediatric medicine. We feel like we’re in very good hands with our baby."
"Dr. James is great with both our kids, and also builds a relationship with the parents. She answers our questions and does what is best for us, and doesn’t make us feel anxious in the process..which is important with two young kids!"
"Received letter before my kids had well check stating we had missed excessive appointments (listed 2013 example in 2023). Thought we had it worked out. Assured staff we would be on time/a little early. Oldest is autistic. We waited about 40 min past appointment time with an empty waiting area. This caused a meltdown. No one offered any explanation or support. Dr James shook her head in distaste and told me she can't "have this in her office" and since he is a teen to get him a different doctor. I left in tears as did the kids. She literally caused the meltdown then states on website she works with autism. There were teens multiple times during visits there. We were clearly discriminated against. They rushed us out after waiting over an hr treating us like we were awful. This Dr seeks non Medicaid newborns etc or extremely healthy young kids to work with only. Dr Goodwin has always been kind, but if your have a child over age 5 or w any behavioral or health complications, Dr James will let you know she just isn't able to do her job."
"I have four boys that attend this office. My oldest is 11 years old, so we've witnessed a lot of the changes that has taken place. Dr. Goodwin is the absolute best pediatrician! The problem has come into place since they've changed front desk staff. A lady by the name of Lisa has joined and has been extremely rude and distasteful. I called a week ago trying to get a sick appointment for my infant and there were no appointments available. Which is totally understandable. I mentioned I would be taken my child to the urgent care (5/25) to be seen but they mentioned I had to have permission from his doctors office because they are on his insurance card. This lady immediately shut me down when I called and pretty said I was lying. Needless to say urgent care did see him. Well fast forward to today June 1. I called because even after giving him the medicine it has been two weeks since we've noticed his symptoms. So as a concerned parent I decided to schedule a appointment. I call in Lisa answers and I tell her I'd like to make a sick appointment. So told me that I'd have to speak with a nurse first. I inform her on the voicemail it states if I feel like my child need appointment, it say to schedule one while waiting. She immediately says that's not what it say and she transferred me over anyways. I call her back and tell her I need to get an appointment. Didn't have to be today but I need him to be seen. She immediately got defensive and I told her she hasn't been any help since I've called last week and she hung up the phone after saying "Oh, really!" Even though my four boys have been here for years. Today made me think it's time to move on!"
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