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Cape Fear Family Medical Care
405 Owen Drive, Fayetteville, North Carolina, United States
About the Cape Fear Family Medical Care
Cape Fear Family Medical Care is a trusted healthcare institution located at 405 Owen Drive in Fayetteville, North Carolina. Our dedicated team of doctors and healthcare professionals provide comprehensive medical care for individuals and families in the community. We offer a wide range of services, including routine check-ups, vaccinations, chronic disease management, and preventive care. At Cape Fear Family Medical Care, we prioritize the health and well-being of our patients, and strive to provide personalized and compassionate care to each individual. Visit us today for all your healthcare needs.
Photos of Cape Fear Family Medical Care
405 Owen Dr, Fayetteville, NC 28304, United States
Opening hours of Cape Fear Family Medical Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Cape Fear Family Medical Care
"My sister had an appointment made months ago, and just found out it was cancelled. Without a call or notification it was cancelled. This is not how to run a clinic, as a dental professional, I advise they speak to their front desk staff, and treat their patients better."
"Called to schedule my mother a doctor's appointment and the person who answered the phone was on a personal phone call. Once she ended her personal phone call, she rudely asked why I was calling and then rudely cut me off while I was explaining my mother's condition. After politely telling her to have a nice day (I am a manager over a major health insurance company's call center department - so I do not argue with customer service agents) I hung up. I will not be scheduling an appointment. The saddest part is, the Endocrinologist, that has high ratings in this office, is going to lose many future patients because of this lady."
"STACEY STUCKEY AND ASHELY SANCHEZ were the absolute best at their customer service and accountability along with Miss Lisa the Nurse and I will explain why. My son and I had a new appointment at 930am with his primary doctor at the first building in the parking lot. Of course I checked in at the second building at 845am as a walk in not realizing I was at the wrong building. The front desk clerk informed me and my son we needed to go to the first building not the second. Arriving at the first location at 915 to checking in only to be told by a young lady name Laina that I was too late for my appt and I had to reschedule. I was in shock i told her about what happened and I was still turned away. But luckily Stacy heard what was going on and immediately spoke to someone on my behalf and got my son in to see the doctor. Then Ms. Ashley stepped in and helped my with every detail of the paper work so that I won't get stump... Then Ms Lisa and wonder Nurse came to me and apologized for the inconvenience and made sure my son and I were taking care of. This is a definition of EXCELLENT CUSTOMER SERVICE! thank you ladies for making this and amazing experience even with the mishap...Absolute amazing!"
"I love this clinic. I have been coming to this clinic since I was a teenager. I am 36 years old now. This is my favorite clinic always took care of me when I was at my worst. If I had a follow up or something I did not understand they always found another way to explain things to me for me to understand about my health and needs. The staff is very polite and friendly doctors and nurse’s all on the same page of caring and understanding. I see James Richard PA-C should’ve been a doctor under his title but in my eyes he is a doctor. I recommend anybody to come to this clinic they are my second family. Even though the wait is long at times because doctor’s or nurse’s explaining my health. I rather have someone take time then to be fast and send me out my way. They don’t sugarcoat anything even if i don’t want to hear it. I rather have someone be real and blunt with me straight to the point. I give a big thanks for caring for my health your patient Leticia Kirk :) o"
"Today, my daughter had a scheduled appointment for a sports physical. However, upon arriving at the appointment, we were informed that they had attempted to contact me in order to reschedule. Surprisingly, I had never received any calls or messages regarding a change in appointment. This unfortunate situation has occurred before, which is why I feel compelled to leave this review. I have witnessed others experiencing the same issue, where they show up for their appointments only to be told that the clinic attempted to call and reschedule without leaving any messages. It would be more preferable if they simply informed me that the doctor was unavailable and apologized for any inconvenience caused. In such cases, I wouldn't be as frustrated if they admitted to not being able to reach me or failing to leave a message. Making appointments requires time off work and the loss of income, so it is disheartening to hear that they supposedly tried to contact me but failed. It is crucial that improvements are made to avoid such situations in the future."
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