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Wade Family Medical Center-Downtown
2313 Murchison Road, Fayetteville, North Carolina, United States
About the Wade Family Medical Center-Downtown
Wade Family Medical Center-Downtown is a trusted healthcare institution located at 2313 Murchison Road in Fayetteville, North Carolina. As a premier doctor's office in the area, we provide comprehensive health services to patients of all ages. Our skilled medical professionals are dedicated to delivering personalized care and promoting overall wellness. Whether you need a routine check-up, treatment for an illness, or ongoing management of a chronic condition, our team is here to help. Visit Wade Family Medical Center-Downtown for top-quality healthcare in a convenient location.
Photos of Wade Family Medical Center-Downtown
2313 Murchison Rd, Fayetteville, NC 28301, United States
Opening hours of Wade Family Medical Center-Downtown
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
09:30 - 17:30
Thursday:
08:00 - 17:00
Friday:
08:00 - 12:30
Saturday:
Day off
Sunday:
Day off
Reviews of Wade Family Medical Center-Downtown
"It is by far the worst place to get an appointment and when you do they cancel it. Then they won't even have the professionalism to call your prescriptions in even after they tell you they had;"
"I have been fortunate to be a patient of Dr. Carr for over 10 years. She is very knowledgeable, caring, and she goes above and beyond to assist with all my physical needs. Ms. Niemi, PA-C is also knowledgeable and caring . She sees my grandmother. Beautiful and clean facility."
"I go here for both dental and medical care. I've always had a fear of doctors and the dentist, but since going here I've completely gotten over my phobias of the dentist. I still have a subconscious white coat syndrome problem. But the staff are all super awesome, kind, and they don't judge. My teeth were my main issue when I start going there, and they told me it would be alright, and it was. I felt no pain, they were amazing in everything they helped me get through"
"TLDR: Next available appointment was 4 months away. They want confirmation of appointment and if you don't confirm, they cancel your appointment and blacklist you from being seen at their facility. I've never experienced anything like this location. I'm retired military, 21 years active duty and I moved back to Fayetteville to take care of my elderly parents who are no longer capable of living by themselves. I was automatically assigned this provider by the Tricare Prime system when I requested a location on Fort Bragg. I called on May 24, 2022 to make my initial appointment which they scheduled for June 29, 2022. I had to cancel that appointment because it conflicted with a more important medical appointment for my elderly father. I called on June 23 and they told me that the soonest available appointment would be October 19. It seems like I had no choice but to wait almost 4 months for the next available appointment. Here's the kicker, they request confirmation of appointments. They send them through emails and by phone calls. I work in a facility on Fort Bragg that does not allow cell phones, so I could not confirm through the phone. Every time I clicked the link in the confirmation email, the link would bring me to a "could not be found" error. I figured that I'll just show up to my appointment and tell them in person my problems with the appointment confirmation. The day prior to my appointment, I walk to my car after work at around 6pm and check my voicemails. It's a call from Wade Family Medical saying that since I did not confirm my call, they cancelled my appointment. I was flabbergasted. Nowhere in the emails or voice messages did it state that lack of confirmation equated to automatic cancellation of an appointment. Almost 4 months of waiting for an appointment and it was automatically cancelled because their confirmation email website link wouldn't work for me and I was unable to do a phone confirmation with them. I figured that during Tricare open season, I'll just request a new PCM. Open season comes, Tricare gives me the runaround as usual per Tricare and I say to the representative, "forget it, I'll just call Wade Medical again and see how long their wait times are now for the next appointment". I call Wade Family Medical and they said that since I didn't confirm my appointment back in October, they had to cancel me and that equates to a no-show appointment. A no-show appointment pretty much BANS you from utilizing their medical services. As I said, the email confirmation and voicemails didn't say anything about this. So now, I'm stuck without a provider and will have to deal with another Tricare runaround session. I understand this is my fault for not making more of an effort to confirm my appointment...but the combination of the 4 month wait for the appointment, lack of transparency about their rules for cancellation of appointments and then now I'm banned/blacklisted/whatever from being seen there...it's a slap in the face for me because I'm just here trying to take care of my parents and wanted some medical attention to take care of my physical and mental health. I hope someone finds this helpful."
"By far one of the best experiences I have received at a medical providers office. I discovered today that my initial primary care provider had closed their doors with no notice to their patients. After ensuring that my insurance would cover a visit, I called and explained my symptoms. They got me in, same day. From the initial call, the receptionist (who were happy and had amazing attitudes!), to the friendly medical assistant and my nurse practitioner. Everyone was friendly, they were informative and ensured all concerns were addressed! I am excited to continue my care here!"
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