WakeMed Bariatric Surgery & Medical Weight Loss

"I keep calling no one answer.I left voicemails no one call back.It's going on two months now I been trying to get rescheduled nothing I'm going to try to transfer everything to Duke because I don't think I will have this problems over there."

"These people will schedule you, just to have you sit around for 3 plus hours.. I cannot even express my distaste for the lack of professionalism here literally here at like 230 now it's 5pm, they are supposed to be closing, I'm sure once the nurse doctor or ever actually walks in the room it will just be a few minutes of consultation, so why should I have to wait 2-3 hours. This is & $#@ing insane."

"The scheduling coordinators are AWEFUL. I tried to schedule a consult for 21 days and called a total of 8 times in those days. I was told repeatedly I'd get a call back and NEVER did. I had to call and got nothing but excuses and ATTITUDE when I asked AGAIN if my insurance was finished being verified yet! I called Rex Bariatric and received a call back THE SAME DAY. And they scheduled me quickly WITHOUT making me wait for them to verify my insurance just for the consult!"

"The program is very disorganized, minimal educational components, and quality of care was subpar. I moved myself to Duke...and on the first day I gained more information and received more care than I did in 7 months with WakeMed. Don't waste your money or time."