REX Surgery Center of Cary, LLC

"I greatly appreciate the professionalism demonstrated by the staff, nurses, and doctors at UNC/Rex Surgery Center in Cary, NC. This facility prioritizes cost-effective, high-quality surgery without the bells and whistles found in more expensive hospital settings. I was extremely impressed with the overall service and care provided by the staff. If you're seeking surgical excellence without the added costs for amenities like lunch trays and sparkling water, this center is the ideal choice. Dr. Tortora, is one of the top urologist in the country. Sincerely, Joe"

"I had surgery here last week. The care I received was wonderful, and the nurses were outstanding. The anesthesiologist was awesome, and I had a terrific experience until the end. I’m not sure why they basically throw people out, but I was expected to practice walking with crutches and then get dressed and in my vehicle before my anesthesia wore off much at all. I almost fell with the crutches practice (my eyes wouldn’t open for longer than a second or 2). I don’t even know what my post-op nurse looked like… it was very unsettling and scary for me. This seems to be their protocol, but if given the choice I think I would go somewhere else because of this. Again, the nurses were great- Carrie, Melissa, and Lisa were more wonderful than I can express. The payment plans could use some work, too. Most people don’t have large chunks of money available to pay in 3rds or 4ths of a big sum."

"My mom had surgery yesterday, this center is all about treat em and street em.... Pushed her out within an hour, no discharge papers or instructions of how to take care in the following days, the nurse kept calling her Mirian … that’s not her name, she’s been in so much pain, has called them all day and no one gets back to her…. Where is the patient experience????"

"So unprofessional. My mother came here for a bladder surgery and they made her leave immediately after surgery. They did not even let my father, her husband, discharge her. They just called him and told him to meet her and a nurse at the front and she was in a wheelchair. They kept calling her names that weren't hers and would only give her a couple painkillers when she could barely even get out of the car on her own. It's been two days and she can barely walk on her own, I don't see why they forced her out so soon WITHOUT DISCHARGE? They did not even tell her how the healing process is going to go or what to do after surgery. We keep calling their front desk and no one will pick up. Do not come to this center if you're getting a more major internal surgery."

"I had a tonsillectomy here today. It’s a well-appointed facility and the medical staff I encountered were cordial. I was nervous about the procedure but it went well. I actually prefer the smaller setting vs. being in the main hospital. I didn’t have any issues with billing and I felt that my provider was upfront about the cost of the surgery. It was actually less than I had expected! I’m sure I’ll be in pain over the next few days but I’m looking forward to a day where I no longer have tonsil problems. Only reason for only four stars is because my wife said the discharge papers were unclear about post-op care. I read a ton of stuff about recovery online, so I’m personally set with that but it could be an issue for other folks. I hope I never need another ENT surgery but if I do, I would go through this facility again."