Accuvision Eye Care

"TOTAL RIP OFF: Before getting my eyes checked, I showed them my Vision insurance card, which they did not say clearly they didn't accept. However, I was received a payment of $139 after my eyes were checked. "What?" I was surprised! The Doctor heard my voice and said to the charging person, "$89." I paid $89 and thought they would submit the paperwork for me and the insurance company would pay me back since I am new to the state and don't know the process. After a couple of months passed, I still had not received reimbursement and called Accuvision, only to be told, "We don't accept that insurance." (This was Manhattan Life, not some fly-by-night insurer) I would NEVER use this company again."

"Written by Chandy Pointer - LOST MY CHART - EXTREMELY UNORGANIZED - TERRIBLE - WILL NEVER RECOMMEND. I saw a Dr. HIRAL PATEL . He ordered a pair of trial contacts to ensure I liked the prescription. After 2.5 months I got a call that they are available for pick up. I arrive at target and they could not find them. I was told they were lost in the mountain of trials ordered. a week later i called back and tried to order the trial pair and was told they would call me back. This went on for another three weeks. A representative finally confessed that they lost my chart. HOW DO YOU LOOSE A PATIENTS CHART? Here we are week FOUR and still no contacts. Not only that, I asked to speak with a manger and I was given the manager Christen Nicholas's "email" and was told she will email me to schedule a time to have a phone conversation to discuss how i will be compensated for the inconvenience. I will be filling a complaint with he NC board of Optometry."

"Accuvision eye car is great. Appointment with Dr. Darren Emmett. Easy online appointment scheduling. Five minutes of paperwork and in to see the doctor. Quick no BS eye exam. This is a tiny office inside of the north lake Target store. They have an exterior entrance next to the target eyeglass store. You can go to target for glasses or use your prescription online."

"Dr Pawlish was very nice, as was the assistant. Equally as important, they were on time."

"I was put on hold for over 15 minutes ( I watched the clock), if this is how a phone call is, then I would prefer not to learn how a patient is treated."