OrthoCarolina Pineville Physical Therapy 9101 Pineville-Matthews Road, Pineville, NC 28134

"DO NOT GO TO THIS LOCATION!!!!!! Was 17min late for an appointment due to an accident on the highway and was told i was past the 15 miniute cut off. I explained I called and told them I was going to be late and was told ok but her only response was "it's a call center so that's not our problem". I wouldn't have kept driving from marshville to pineville if I was told no. 2 other patients were also denied and told the same speech. If this is who/how they run there front desk I definitely will NOT BE RESCHEDULING. UNPROFESSIONAL BY FAR...btw it's January 5th take down your gaudy Christmas decorations."

"I did receive satisfactory pt from Pineville 2 years ago, but the current state of this facility is far from what it was. It's been a month and a half since I've even seen the head trainer, always stuck with the assistant. The pace of introductions to new exercises is incredibly slow. Two sessions ago I was introduced to two new exercises, my last session just one. This facility has fallen far from what it used to be."

"I cannot express how frustrating it is to live with chronic back pain. I went 9 months of losing hope because the PT exercises and (two) steroid injections weren't helping at all. I actually took a mental health break from my DR and PT for several months because I was experiencing zero improvement and spending way too much $$$. I then made an appointment with a private PT outside of the Ortho Carolina network. I was shocked that with the very first appointment I had relief from my back pain. My current PT performed stretches in my leg muscles because they were extremely tight. I still don’t understand why the Ortho Carolina PT didn’t test to see if my leg muscles were tight which can be a major cause of back pain."

"I felt bad each time I left this place after my hip replacement . The staff was grouchy and critical. Each time I said one word they would put me down on any Subject. They just had to he the boss . I already was struggling with pain and difficulties . I worked with two woman who were unfriendly and made me cry almost each time I left because they were rude and unfriendly."

"I went for hand pain and stiffness. Had an x-ray and the tech was very nice. Basically, I was told by Dr. Osier that not much can be done. The visit went well except the doctor pushed down on my hand, asking where my hand hurt, leaving the area pretty tender, even today. Other then that can't say it was a bad visit but no therapy recommend which I was hoping for."