MyEyeDr.

"My experience here was amazing. I was able to get an appointment here within the week. The staff was quick and efficient despite the fact their internet had been down all day prior to my appointment. They were all incredibly friendly. Dr. Kathleen was amazing. I walked out completely confident in my prescription, as well as what frames I had picked out were covered by my insurance. I’d recommend them over and over again."

"Really surprised I had such a great experience here after seeing the reviews! Every single person I interacted with was great! I made an appointment for same day and was taken care of within 2-3 minutes by the front desk. It was a shorter black woman and she was so personable while taking care of my insurances docs! The examiner was very informative about what each test does and what my results were. The Dr spent time making sure that we got the clearest picture possible and made the whole process flow very smoothly. Then finally, the person helping me pick my glasses found the pair that I ended up settling on on her first try! I'll continue to use this location in the future until I experience anything negative!"

"Avoid this location/place. I was looking forward to this appointment for new eyeglasses but unfortunately that didn’t happen. Even if you booked the appointment and confirmed it through the link via text, they will move your appointment into overflow and you won’t be seen until you reschedule and confirm via phone call. The lady at the front desk was rude as well. Her demeanor had no warm welcoming at all either. My whole family will not be going here again. It shouldn’t be the customers fault for not being seen bc their computer system is jacked up and can’t function properly."

"Dr. Kathleen Evans was super sweet, kind, and friendly and gets 5⭐️, along with the other staff. However, the coordinator, Kisha, who was supposed to help pick out frames and go over pricing, was extremely rude and seemed rather bothered. She wasn't friendly or informative at all. When I asked 1 of my two questions, she was rude and dismissive. So much so that I simply asked for the prescription to get them filled elsewhere. I never could understand people who are rude and not friendly, especially when you have to interact with others. Get out of the “customer service” industry if you can't be kind to people regularly. Please remember, being nice and kind is free and can go a long way! It's a simple behavior I teach my two younger kids that so many seem to overlook."

"This isn't a reflection on Dr Evans. She's a wonderful eye doctor. Unfortunately she works for an incompetent group of folks at the MyeyeDr location in Fort Mill. After booking an appointment and confirming it as a long time client to this location, they still felt the need to call me everyday for a week while I was out of the country leading up to my appointment and then ultimately canceled it which I took an earlier flight home to get to. When I called there was no apology And she actually hung up on me.. I guess I will be finding a new eye doctor unfortunately."