Novant Health-GoHealth Urgent Care

"I was thoroughly pleased with the level of service provided. I came in as a walk in and was seen quickly, despite being a walk in. Shevinee, the CNA was super nice from the beginning to end. She and the nurse practitioner were attentive, reassuring, and answered every question in a caring manner."

"I made an appointment online, gave information with ID and insurance info via photos. Arrived 10 minutes early, signed in on the front iPad. Staff were very nice, met with PA Lisa Brown who was awesome! Took care of me quickly, sent prescriptions to my pharmacy. Gave me a print out of everything and I was on my way. This place is what any urgent care should be. Hopefully I don’t get sick again, but if I do, I will definitely go here again! Very clean, very nice friendly staff. I was seen on 2/5/24. Thank you for all you do, it’s not easy dealing with sick, hurting people but you got me on the right track for a quick recovery! Dejay F."

"Fast friendly professional. Awesome job by the doc and staff making me comfortable and getting diagnosis back fast explaining the requested prescriptions to ensure my confidence. We even shared a funny together trying to remember cast member names from a 1970s sitcom. I will 100% return to this location with my urgent care needs."

"Genuine concern for how bad I was feeling from the provider. I didn't feel rushed and she listened fully to all of my concerns. Friendliness from all staff despite how busy they were. Front desk displayed so much patience and respect to each walk-in that they couldn't fit in for the day (some of the walk-in clients were rude). I Strongly recommend making an appointment if possible during this cold and flu season. Self-Service appointment setting is the future in an over worked under staffed Healthcare society. I chose this location because making an appointment online was extremely easy to do. I work in IT and appreciate a simplified, user friendly application. There are other Urgent Care facilities in the immediate area but I'll continue to make Novant GoHealth Urgent Care my first choice when seeking care."

"I was highly disappointed with the level of care or concern shown at this Novant URGENT CARE. The hours on Saturdays are 9am-5pm so when I walked in at 3:50pm with my infant and was told “we aren’t accepting anymore walk-ins” I was beyond upset! The waiting room area was literally empty but they don’t have to worry about me using or recommending them over Atrium again, THIS IS RIDICULOUS!"