Southern Medical Associates

"They never return a phone call. My father waited 3 month for a recommendation from them and they forgot. They are the they use to be"

"I've been a patient at SMA for 20 plus years. Always been great people. Dr Harkins retired and now I see Dr Cress. A good and thorough doctor. Her nurse and assistants are all great."

"Switched to SMA because it was cheaper and in network and I’d heard good things about them from employees at McLeod. Having had to contacted the office for work related reasons I’d also always had friendly interactions with nurses. As a patient the service was even better and I thoroughly enjoyed my visit with Shannon Smith. She was very thorough and patient when I was explaining my medical history and concerns. She was very down to earth and easy to talk to. I didn’t feel remotely rushed and felt like a valued patient. While I am a McLeod employee, my unbiased opinion of SMA is very high. EDIT: Been with Mrs. Tiebot (typo?) for what feels like a year now and I can’t recommend her enough. Shes been so on the fly with her recommendations, but they’re good! And work! She’s helped me wrangle in some major mental health issues I had and even sleeping problems with incredible knowledge and professionalism. I love how she breaks things down into language I can understand while being succinct. Her nurses are fantastic too and good about communicating! Check out MyChart it’s worth your time!!"

"They rarely answer the phone despite the fact that every time I've been there the waiting room is virtually empty. Doctor friend says either go in person to communicate with live front desk person or leave a letter with them or contact them via your patient portal for written documentation because more than one judge has ruled that Dr. is legally liable for failing to respond to patient's message within a reasonable period of time. Remember this is the SLOW south and South Carolina has the lowest rated public school system on the US. What's needed here are more Yankees because they are better educated, faster, more professional and they will not put up with substandard service. More foreign immigrants will help also to get things moving. Not to worry tens of 1000s of demanding Yankees are relocating to Horry County from Chicago to NYC to New England and BIG changes are in store!! You also have the option of complaining to the Better Business Bureau, the South Board of Medical Examiners and the McLeod Seacoast, CEO [Donna Isgett serves as President and Chief Executive Officer for McLeod Health]. If y'all settle for what they give you---you get what you deserve. Stand up for yourselves!! PS If you check online for the US News & World Report best hospital ratings for the US and then S Carolina Mcleod Seacoast barely rates at all with Grand Strand Medical Center in Myrtle Beach rating #2 in the state; Charleston USMS rates #1 for SC."

"Dr. Shannon Smith is the nicest doctor! She is so good with my children, very patient, very knowledgeable, listens to my concerns and helps me with how to go about things with them. My children and I really are blessed to have found her!"