Atrium Health Pharmacy 501 Billingsley Road, Charlotte, NC 28211

"Called 2 days prior to make sure my meds were filled this morning because I am leaving town today, my meds still aren’t ready and I’m standing here waiting. So my question is once again why call ahead if you’re not gonna have the meds filled?"

"This place was horrible! My mental health was by far at its worst during my time here. My counselor and psychiatrist were the most judgemental, condescending and belittling people I have ever come in contact with. Do yourself a favor and don't torture yourself here. I was also required to take unnecessary tests and then made to pay for them by my insurance company. The care was so impersonal. I am never stepping into an atrium again. If you need services Eastover is a much better practice and right down the road and the staff is incredibly kind."

"How can a behavioral health facility in the business of helping patients release a CHILD who speaks openly of having homicidal thoughts to go home and to school? His mother came to you in desperate need of help for her son whom she loves even though his childhood prior to her care left him so traumatized he desires to kill people, happily her. She has been given no assistance and lives in fear not knowing when he will snap and whom he will hurt. Ask your ER doctors what if this were their child. I bet they'd have a long term care facility with a bed ready in minutes. His mother hasn't given up on this child, but your facility and the system have."

"My friend brought her son to you because he’s saying that he will kill them. The child is suffering because of severe trauma that happened before he came into his adoptive mother’s care. She keeps bringing him in and “professionals” keep sending him home. Take notice that we are watching and recording facts. In the event that you allow something to happen to these people that are asking you for help, there are quite a few of us that will go public with the recorded attempts made to get help! The system is broken! You WILL be held responsible if innocents are harmed because you failed to do your jobs for some unfathomable reason."

"I took my son for his 3rd ER visit due to homicidal thoughts and thoughts of hurting himself. My son said he needed to go. The DR on Sunday understood the we needed to keep our family safe. My son wanted to kill us all and this isn't the first time. The DR that sees him during the week doesn't listen to my son and discharges him as "safe". My son isn't allowed to go to school because he wants to kill people. But I ask the ER staff why he's given a school note and they state "he's safe for school". While IN this ER my son CUT HIS ARMS. They brushed it off. That was the first time he ever did that. How did they allow that to happen? They ask my son if he wants to hurt people AT THAT MOMENT, he says they will ask him several times to get he answer they want. He says in the moment, he isn't thinking of it, but the ACTUAL DESIRE TO KILL PEOPLE NEVER GOES AWAY. I'm a mom reaching out for help for a kid that obviously needs help and I'm continually turned away. I have called pretty much every therapy place in town and they've said they can't deal with this kind of child. I have been turned away from DSS. I have called DJJ and they can't help. I have called the sheriffs dept and they say the same as everywhere else, take him to the ER. When I take my son to the ER they play these games with me and offer NO help. If my son kills me or anyone else, it's on them. I'm leaving this here as a reminder that parents can be good parents and try very hard to get their children help and be continually turned away. I don't just leave my son in the ER because I don't want to have DSS turn on me and get my other kids taken away. That happens to people and my other two have asked me to never put them in that situation. My son needs help and HE knows this on some level. He told me tonight on the way home from the ER that he will kill me one day, it doesn't matter how good I am to him, I can give him whatever he asks for and he will still kill me. He told me not to take it personal, he just needs to kill me. Thank you Behavioral Health Services, specially the DR who releases my son and to the social worker Michael F. for speaking to my son, seeing him IN PAIN ASKING FOR HELP and you turning your back on him. You are a sorry excuse for a person. If my son hurts anyone, I hold you responsible also."