Stevens Ace Hardware-Market Street
6756 Market Street, Wilmington, North Carolina, United States
About the Stevens Ace Hardware-Market Street
Stevens Ace Hardware-Market Street is a well-established hardware and home goods store located at 6756 Market Street in Wilmington, North Carolina. With a wide range of products available, including tools, building supplies, home decor, and gardening essentials, this store is a one-stop shop for all your household needs. The knowledgeable staff are always on hand to provide expert advice and assistance, making your shopping experience a breeze. Whether you're a DIY enthusiast or just looking to spruce up your home, Stevens Ace Hardware-Market Street has everything you need to tackle any project.
Photos of Stevens Ace Hardware-Market Street
6756 Market St, Wilmington, NC 28405, United States
Opening hours of Stevens Ace Hardware-Market Street
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Stevens Ace Hardware-Market Street
"Just to preference this review, I have a hardwood floor business live about four blocks away from here and spend between $25 to $100 a week picking up supplies for various jobs going on, including my own house. I bought a sprinkler, never ended up using it and tried to return it about 2 or 3 months after a purchase brand new and never taken out of the box. I have no actual need for this sprinkler anymore and can't return the product either. The manager Lisa who I see all the time because I'm there 3 or 4 times a week, refused to take the return. Just letting you know I don't have to shop here. I can shop at Andy's store or just go a little bit further up the road to Lowe's so you won't be seeing me again. There are two other homeowners in my neighborhood who have had the same issue and won't shop there as well."
"CUSTOMER SERVICE DOES NOT EXIST! I have no idea what happened to This place. I’ve shopped here many years frequently buying tools, coal and grilling items and paying more than a big box store just to buy locally. Evidently Anna the owner of stevens ace hardware on market street doesn’t care if you support her or not. I went in today and bought a couple bags of coal and some grill accessories. Long story short ace voided the transaction decided to track me down via my wife on Facebook and ask me to come back and pay… and or write my card info down for it to float around their store. When I told them they had ruined plans for a surprise cookout for my wife they didn’t care.. just wanted their money.. I have never been spoken to like that from a owner of any establishment to the point she communicated threats saying she was going to write my phone number down and give it to her husband and there will be big problems. I took them all their items back because I refuse to give them another red cent of my money. It really sucks that such an Ugly owner named Anna can ruin one of my favorite stores. Don’t go there run as fast as you can away from These clowns"
"Extremely friendly and helpful! Love having the personal touch of a small business over the big box stores"
"NO STARS!! Horrible customer service. Came in to purchase a tester for my dryer for a home that I do own, was asked by the representative why don't you ask your landlord. Politely told him I don't have a landlord I'm a homeowner. Got home an realized I purchased the wrong tester went back to return it a week later. Got accused of using the part and then not needing it, is why I returned it. This is one black woman that will not be going back to Ace hardware!"
"First I would like to share that I have shopped here for over 15 years and try to shop local. I have always found items in need and generally rate this location as a good place to shop That all came to an end Saturday when I met Anna ( the manager) . The day before I stopped in and purchased 12 feet of flexible hose for the sum of 30 dollars or so. after arriving home I found that the inside diameter was too small so, I returned to the store the next day to exchange for a larger interior hose, first I was told to " get what I need and bring it to the sales counter ", then I was told that "we do not accept returns on cut items. I stated, " I understand but there are boxes back there with pieces of hose 3,5,8, or so, feet in length and mine was 12 feet in length". Anna ( the manger) held her ground, I revisited the situation that I have shopped there a lone time and he hose was almost a complete length from the box of 25 feet. I asked again was it worth 30 dollar to lose a long time customer, again the answer was , Yes. I then paid for another item that I needed, left my hose on the sales counter for them to restock at no charge to them to sale again, I then vowed never to return. I guess that they have so much business that they (and Anna ) don't need mine?"
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