Midway Medical Center

"I would NEVER recommend Midway Medical as a primary care facility. I just started with them in January 2023 with Dr. Porter and came down with the flu in December 2023 and asked my doctor to call me in tamiflu. I was told he would not call me in that without seeing me. Wanting me to come out of bed as I was sick and my children were all sick with the same thing as my youngest had tested positive for flu type a via the urgent care several days prior and further spread the flu. I went on the portal to send a message to Dr. Porter and voice my concerns which I never do. As of today I received a call from the office administrator at Midway Medical that the practice is severing ties with me. I could not believe it. I was not given a choice in the matter. I haven’t even spoken to Dr. Porter directly. I was told I would receive a letter and recommended facilities accepting new patients and they would refill my prescriptions for 30 days. Just poor practice. One other time I was sick and not with Covid as I tested myself at home, I was asked to come to the office all to be told to pull around outside to the back of the office when Dr. Kinter and his assistant came out to my vehicle in full hazmat gear all to tell me it was viral. Treating me as if I had some kind of plague. Just poor practice. I made it clear I would not recommend any family or friends to them and would make my situation known."

"Re-evaluated: the office has really expanded over the past year. Scheduling is now under control. The staff is always nice and polite. Dr. Porter is always professional and listens to his patients concerns. This is a phenomenal family doctors' office."

"Since Dr. Porter is not man enough to see me face to face to discuss his lack of competency in medicine, and Sherry Wilson is totally useless on the Administrative side and will not return phone calls, I wanted to pass along here that I have gladly shared my experience with the Medical Board for review. Do better, Porter. Shame on you, sir. There WAS NO CARE from this provider or staff...."

"The services I receive at Midway Medical are excellent. Dr. Ritter is very personable and spends time explaining things and addressing concerns. She is thorough and compassionate. My appointments don’t feel rushed. The office staff is always friendly and professional. When I need to be seen, they get me in quickly. I would recommend Midway to anyone."

"My husband and I are patients at Midway and we consider this office to be the best medical facility, by far, of all of them that we use! They excel in their caring attitude from the moment you walk in. Dr. Porter is kind, efficient and a great listener. The medical assistants are always friendly. You can call and get an appointment in a reasonable time and the wait times in the office are never long. When we have to refill a prescription, we receive a call back when it is called in and a text message as well. Their communication skills are unequal to any other office. And their online portal is also very user friendly and quickly updated with any new exam results and office visit recaps. We thank everyone, including the office manager, front desk and behind-the-scenes staff, laboratory staff, nurses and doctors, for being the best medical facility, not only in Haywood County, but in the whole Western Carolina area, as far as our experience has shown!"