Rural Medical Services, Inc. 229 Hedrick Drive, Newport, TN 37821

"I have called twice about anxiety meds cause I'm really depressed call got dropped second time first time left a message but just asking if someone would call me"

"Great Staff Mr Dr Brittney is awesome! She keeps me inline lol"

"Great place with great staff but their phone service is terrible. Many times, I have had to drive to the office to make an appointment. They really need to invest in staff that’s dedicated to phones only."

"i waited a month to see a doctor here for my first ultrasound for my baby. first of all it is VERY hard to get a hold of them. if i’m seeing a doctor i can hardly get a hold of to see if the health of my baby is okay im obviously not gonna suggest this place to anyone. second of all, the day of my appointment me and my significant other had been calling all morning to get a hold of someone but no one answered all morning. we got to the clinic and the doors were locked and we kept trying to call but some random operator answered and said they were in a meeting and we won’t be able to be seen today. we waited a month for our appointment and drove an hour here just to not be seen and be told we can’t be seen today this is the MOST unprofessional place i’ve been. the first time i was there i walked in i knew i wouldn’t want to go to this place for my baby.i wouldn’t suggest this place for anyone. and especially not any expecting mothers!"

"Had an appointment and couldn’t call for a reschedule or even to notify them about being late, they say they’re in a meeting but I’ve been trying to contact them from 8am and it is now 9:45am. They need to get their act together before scheduling someone when they can’t even be contacted"