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Dogwood Lane Children’s Academy
1551 Arrowpoint Lane, Charlotte, North Carolina 28273
About the Dogwood Lane Children’s Academy
Dogwood Lane Children’s Academy is a premier school located at 1551 Arrowpoint Lane in Charlotte, North Carolina. Our institution is dedicated to providing a nurturing and educational environment for young children to thrive and grow. With a focus on early childhood development, we offer a comprehensive curriculum that includes hands-on learning experiences, social skills development, and creative expression. Our experienced and caring staff is committed to helping each child reach their full potential academically, emotionally, and socially. At Dogwood Lane Children’s Academy, we believe in fostering a love of learning and curiosity in our students, preparing them for a successful future.
Photos of Dogwood Lane Children’s Academy
1551 Arrowpoint Ln, Charlotte, NC 28273, United States
Opening hours of Dogwood Lane Children’s Academy
Monday:
06:30 - 17:30
Tuesday:
06:30 - 17:30
Wednesday:
06:30 - 17:30
Thursday:
06:30 - 17:30
Friday:
06:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Dogwood Lane Children’s Academy
"While dogwood became a very ideal daycare for my 2 year old daughter being closer to home than her previous daycare. My experience with one of their owners today, Martin Salas, was by far the most unprofessional, and rude interaction I have ever had relating to daycare customer service. Daycare tuition, which is due friday’s, has been paid on Friday (no later than 10am) each of the 2 weeks she’s been enrolled. However because they have a system where if there is any balance after around 8am Friday (they have no exact time), your methods on file are auto charged and if declined, a fee of $35 is incurred. While I gave the director Kate (who is pleasant) a heads up the payment would be a few hrs at most after the attempted auto draft, there was no mention of a decline fee or upcoming shakedown from the owner over a decline fee, which i would pay, but since nothing regarding it had been communicated yet, or any type of notice email, “hey there is a fee, please resolve by date, or immediately”, I desired to speak to director first about it. Especially being new and getting into their non traditional handling of payment. Martin, I guess was in today, and after drop off asked to speak. Martin immediately came off unfriendly, and aggressive. Hinting at my child could get removed from the school over this type of issue (no outstanding tuition, no late fee, but a $35 decline fee bc I manually paid 9-10am Friday- day that pymts are due). Keep in mind it was verbally said auto pay is not a “requirement” at sign up, and listed no where as a mandatory thing. I had no intentions on this becoming the rude and disrespectful issue Martin made it. I advised him pymts would be made in advance going forward, and he still proceeded to say I couldn’t do that, he needed different payment methods. Martin was insulting, and disrespectful in his communication saying “let me finish talking” after i politely told him he was speaking rudely. This is not how you communicate with another adult and paying customer. Martin was also disrespectful to his director Kate, who was also in the room, and attempted to say something to me professionally, and Martin put his hand up to tell her stop and let him finish. Very discomforting experience from someone who should have probably never been customer facing, as he has no clue what proper/professional communication etiquette is. Highly unappreciated & unfair treatment at this school today. Not fair and not okay. I am a kind person, who does not try to break any rules or disrespect anyone. This should absolutely be considered in your decision to enroll here."
"We switched our 1.5 year old here from a different daycare that we were at for a year. After a little over a month at dogwood, I'm impressed! They exceeded all expectations, and I am realizing what childcare SHOULD be like compared to the old daycare. Dogwood excels in the following areas that I find important: Communication: The staff is prompt to communicate on all platforms, through the app, email, and phone. Food: they send out the weekly meal plan, and it's always healthy and nutritious food that my son loves. He's a 99th percentile guy, and so he eats a lot and is never hungry when I pick him up (unlike our old daycare). He probably eats better than me most days here! Staff: I can't say enough great things about the management and teachers here. From the moment we walk in, there's a smiling face at the front desk available to help with anything we need. The teachers clearly love what they do, my son loves them so much. After a year of challenging drop off and pickups with tears at the old place, it's refreshing that there hasn't been a bad handoff since the 2nd week. He even tried to go back in after picking him up he likes it so much. Facility: it's a beautiful facility and CLEAN!! Ample parking, and well thought out. Photos: I have received photos every day, to me this is important as the old daycare I was lucky to get 1 photo a month. They even put little text with it sometimes. This makes going to work and leaving my son at school a lot easier. To summarize this very long review, Dogwood is excellent and my only regret is not coming here sooner. We do drive 10 minutes further because we feel the level of care our son receives is worth it."
"We have had our oldest son at Dogwood since 2018. We now have both children attending. The ownership, director, teachers and staff have always gone above and beyond to ensure our children have the best experience. We appreciate the constant communication when it comes to sickness, staffing and/or procedure changes. -pictures and updates via procare app are very convenient -meal plan is fresh ,healthy and unique -curriculum is thought out and planned in advance -the facility is extremely clean! We would highly recommend !"
"We have been with Dogwood for about 3 years and now have 3 children with them of different ages. They have always demonstrated outstanding commitment to the growth and well-being of our kids. We have been thankful to watch our kids learn and develop with the help of the staff at Dogwood. Dogwood offers creative, theme-based approaches to curriculum which keeps kids engaged while absorbing valuable knowledge. Other daycares we had been at previously kept our kids safe and fed. Dogwood does that but also adds real educational value. I have zero doubt that our children will be better off K-12 because of the experiences they have had at Dogwood."
"Dogwood Lane is the absolute best. The teachers are wonderful and they have an excellent curriculum which they share with the parents.. Beautiful Montessori styled classrooms, with functional toys & no TV's. Every single staff member truly cares - we are always greeted by our smiling toddler at the end of the day & a smile from the staff. They serve organic fruit / whole foods everyday with a rotating meal plan. Hand made meals each day, so good I wish they would pack lunches for the parents.. When we have our second child, they will be going to Dogwood! - A very happy Dogwood Lane parent"
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