Building Block Child Care Center

"I didn’t send my child here. I scheduled a tour. Showed up at the scheduled time and there was no one in the office. That’s understandable so I waited several minutes. There was a toddler staring and waving at me from the classroom on the other side of the office. I waved back and then heard the ‘teacher’ scream at her to get away from the (gated) door. Shortly after, I grew tired of waiting and opened the door to the back portion of the building. I don’t like how there is zero security measures in place at all. The building was extremely empty for a daycare. I finally found a worker who was in conversation and on her phone and didn’t notice me for another few moments. She wasn’t dressed in what I’m accustomed to daycare workers wearing- but that would be overlooked. I explain I’m here for a tour and she walks off down the hall yelling to someone else that ‘some lady here for a tour?’ So I go back up front. 5 more minutes later another woman comes up and says has anyone been up here yet? I say No and I’m aggravated by now. She says oh let me call my mom and walks off again. I just leave at this point. It’s dirty. Unprofessional. Disorganized. And as desperate as I was for childcare, I wasn’t desperate enough to put my child thru this."

"I dropped my babies off at the door and the staff member did not greet me or look my way. She was not friendly to me or my babies. I was feeling concerned when I walked away. I am wondering is this how she treat my babies, uncaring and concerned. One of my babies came hurt one day where was the teacher. She is only 2 years old. I do not have a good feeling about this center at all."

"I had an appalling experience sending my infant to Building Blocks. The co-director, Heather, and the infant teachers are incredibly uneducated in infant health and behavior or they just want to steal your money. Out of the three months he was enrolled he only had two full weeks they let him stay. The remaining weeks he was sent home an average of three days per week. I would be called to pick him up for diarrhea for having normal, soft breastfed infant bowel movements. The teachers have no clue what baby diarrhea actually is and just don’t want to deal with having to change a dirty diaper. I would get called that he had a contagious rash when he is just a fair skinned child with baby eczema and again, they don’t know the difference and don’t care. I even went as far as to get a Pediatricians’ note explaining he was not having diarrhea or a rash and they still sent him home every other day. Once I was called stating my child had hand, foot, and mouth disease and when I got there he had no rash and they pointed out one mark on the bottom of his foot which was a scar from his newborn shots. This daycare cost me approximately $1,500 in missed wages, unnecessary doctor’s visits, and costs to find alternative daycare and that was only in three months. By the last few weeks I had pissed the co-director and teachers off by standing up for my childcare rights and asking questions to the point I believe they thought it was a funny game to call me to get him. Every time I would come to pick him up they seemed understaffed so I believe they were just trying to send kids home so they didn’t have to call another teacher in and pay them. The teachers are unorganized and do not communicate with the parents well. He was sent home in another child’s clothes when he had plenty of changes of clothes in his cubby. I signed a paper asking them to use diaper cream and they lost it and never used it. When he was on antibiotics I reiterated my request to use diaper cream and signed a new form and they still failed to use it. He came home with severe diaper rash to the point his bottom was swollen and he screamed at any touch. The food I sent for him was not used per instructions and they only fed him what they felt like. They rarely ever filled out his daily reports so I would have no clue how his day went or what he ate. If I asked questions they would immediately become defensive and all but ignore me. A lot of times there would be teachers in the infant room sitting in a chair in the corner on their phones not watching the children at all and not assisting the parents at all. The conversations they have around the children are also incredibly inappropriate. I have overheard them talking about butt implants, their sex lives etc… Multiple times the teachers would be grouped up in the classroom complaining about pay and other job conditions and talking about finding other jobs right in front of the parent. The building does not seem very clean and the infant room and toys don’t look or smell like they are ever deep cleaned. A daycare should really do a deep clean at the end of every week. Once I had put my two weeks’ notice in they started calling me more often and then my child got injured three times in the same day. They let him pull a heavy toy off a shelf onto his hand which resulted in a major injury and his finger nail falling off. The same day he came home with ballpoint pen marks all over his face and ending at the corner of his eye so it was obvious he was poking himself in the eye with the pen. He could have blinded or injured another child or himself and they didn’t even seem to notice at all. The third injury of the day was a large, unexplained bruise on his forehead. Needless to say, I did not finish out my two weeks as I did not feel my child was safe in their care after my notice was given. I will say that Missy, the owner seems to genuinely care about the children and tries to communicate well with the parents. The issue is that she was rarely ever there to address the behavior of her staff."

"Do not send your children here!! My niece went here for a while, worst experience ever! We were called at least once a week to come get her. It was either that she was coughing, had diarrhea, or was just not feeling well. What infant doesn't cough from time to time? As for diarrhea, there really is a difference in runny baby poop and diarrhea, and they don't know the difference. We would be asked to pick her up as soon as she had one runny baby poop. It seemed that they had too many children at the time and just want to be bothered, so they would just call parents to come get some of them. Her face, hands and clothes were always dirty when we picked her up. She often came home in another child's clothing? She would come home with generic diapers on instead of the name brand ones I had sent for her. The final straw was when they let her turn a chair over on her and she came home with a black eye Do not send your child here. Keep looking."

"Of course you only see the bad reviews on here because no one has cared enough to write a good one. I for one absolutely love this facility and would recommend it to anyone looking for a place for their children. The staff has been nothing but friendly and if I have ever had a problem i never felt uncomfortable taking it to any of the staff there so i could get it resolved. My son was relentless about potty training and didn't want to have any part of it, but they helped me with this and he has been potty fully potty trained for 6 months. My children hated me leaving them at first and now they love going to daycare so they can play with their friends. 5 year old is bi-lingual and had a hard time with her English and they were very understanding and accommodating with our needs. They also have signs on their doors regarding the food allergy issue stating that no outside food is to be brought in because many of their kids have food allergies. They have signs posted as well for the teachers to remind them what kid is allergic to what foods."