PetSmart

"Staff went on break during my grooming appointment and I was asked to wait until they got back in a room with no chairs. Unprofessional, will find a new groomer."

"Customer service was terrible. Didn’t direct me anywhere or assist with anything. My interaction with the cashier was very poor she had a terrible attitude. When I approached the manager and employee on the floor I waited until they finished their conversation and they didn’t even acknowledge me. Just said yes and wanted me to proceed with my question. I didn’t even buy anything from the establishment since their employees have such poor attitudes. This company needs to look into who they’re hiring. Petsmart is for pet people who actually want to be at work. Not people who could care less about any and anything around them besides a check."

"I’ve tried 3 times to get my dog spayed at this location. I finally get an appointment only to show up and no one have access to the building because they are waiting for petsmart to open the building. I will find a regular vet."

"Came here with our new puppy to get some essentials. Had everything I needed. Everything was well stocked and tidy. Staff were nice, polite, and fast when there was a sudden rush."

"The staff at PetSmart PTC has been absolutely wonderful to my family and my pup, Daphne for the last 10 years. Daphne is greated and loved on just like I would when I take her in. The veterinary staff is phenomenal. Dr. J and Dr. H are knowledgeable, kind and genuinely caring. Enid and Jana may be our favorites, though. They both helped pick out Daphne's new Christmas sweater and always approve of her new toys. Thank you all for loving on my baby the way you do!!"