Tim Hoffman: Allstate Insurance 117 West Barnwell Street, Hendersonville, NC 28792

"We have have had a terrible time since were were transferred to this office. Our last office, we were with for over 30 years and never had any issues. This office takes the cake in bad service. We have had many issues with this office adding our adult children to our account several different times. They stated that "they may drive our cars"....!?? Watch your statements they just might add extras to you bill!! They will also mix up phone numbers... our daughter was called to go over our policy! NOT SURE THEY CAN BE TRUSTED....!"

"We've been customers since **** with both auto and homeowners insurance. When we got our homeowners policy we were concerned that since our home was over *** years old that we would be covered just in case something happened and we specifically asked for a good policy for that reason. We've tried to file 2 claims so far. The first was because we had a tree that was deseased and was in danger of falling on our home. Not covered and had it fallen onto our home that wouldn't have been covered either due to the tree being diseased. The other claim was this week. The back wall of our home has separated from the home. It's part of the actual foundation. I don't know what caused it. Water erosion, a recent earthquake...I dunno. Doesn't matter, still not covered. Really????? I can kinda understand the tree but our foundation???? I'm very disappointed. After all, we specifically asked for a policy that would cover us. My fault for trusting and not reading that 'book' that is my policy."

"Tim Hoffman at Allstate Insurance goes to great lengths to offer timely and professional service. I highly recommend him and his agency!"

"Super great company - Tim is a great guy - very professional and knows customer service. He helped me with a claim with another insurance company of a man who side swiped me. Would recommend to family and friends!"

"BEST Customer Service!! If you're looking for a team that will take care of your insurance needs with a personal touch contact them today! Ruben went above and beyond to help us transfer our policies and took the time to answer all of our questions. We also talked with Kim and Tim and by the time we walked out of the office, we knew we were definitely taken care of. Moving from out of state can be tough but this is one area we no longer need to worry about thanks to Tim Hoffman Allstate Insurance!"