Petco 324 College Road, Wilmington, NC 28403

"We had to exchange the food my fiancé bought for our puppy- he got chicken and she does not tolerate it. I had called ahead to make sure yall the the brand/protein we needed, and the clerk had it brought up to the register. When we arrived, we were helped immediately at the front counter with expedient and friendly service. Thank you!"

"I'd offer a 10, if prices could match PerSmart. A pet carrier (necessary to ALL pet owners), was lots more expensive at your store. THAT SAID: The staff there is PHENOMENAL❣️❣️❣️ Especially, Brandon!!! I never recall names... ha... He was just an angel in helping me. AND, he was dead right, in his info (per my Vets recommendations regarding the wheatgrass)!!! I have loved this store for many yrs, and we had to move during Covid (losing it all), but JUST RETURNED LAST WEEK!!!!!!!! Hope the store continues on helping and offering great products! THANK YOU!!!"

"Best grooming service! MaKayla has been so wonderful with my dog! Not only she does a fantastic job, but she is so loving to my pup! He used to be so unhappy after his Petsmart grooming that it would take him a couple of days to get back to normal and now he is just happy right away! What a difference! I know he is very much cared for. Thank you MaKayla for doing such an amazing job ❤️"

"Called with a couple questions about a stray I had found that was adopted out through them. I talked to a girl named Jenna on the phone. She was very rude, and no help. Take your business elsewhere unless you want to be talked down to."

"I went on Cyber Monday to pick up some items in store and Elyse was so sweet in helping me answer questions and find what I was looking for. It was great to get wonderful customer service even though it was super busy. My dog Pumpkin also enjoyed the extra pets and attention. Thanks for making the holidays easier!"