Granite Insurance 56 North Main Street, Granite Falls, NC 28630

"Ruthie Rivers was a phenomenal help to Rafting In The Smokies. As an outdoor person she related to our business. She was a top shelf professional and really searched to get us the best price. I can not recommend her highly enough."

"As a new adventure business owner, I highly recommend Granite Insurance for your insurance needs. Ruthie Rivers is a great representative for the company and she’s been extremely helpful to my family and me as we set up our business a year ago and as we’re going through the insurance renewal process now. She’s knowledgeable, thorough and patient. We also have enjoyed working with Alison McCaslin, our account manager, through the renewal process. Both Alison and Ruthie have helped us meet specific insurance needs as we’re adding new attractions to our business. They take their business and their customers seriously."

"My company, Marine Construction LLC, uses Granite Insurance for all our insurance coverage. I can't say enough about their level of service. The team is always available to answer questions, explain, and educate me on all things insurance. I feel secure knowing they are on top of things as my business grows and my needs change. They keep something that can get complex simple."

"I have been working with Granite since the inception of my business (Boundless Adventures/2015.) I obviously shopped around early on, and Granite's prices were extremely competitive. The team at Granite continuously price checks the providers and is not afraid to suggest a change of provider if they find a better fit on the cost/service continuum. As a business owner, I am constantly juggling responsibilities. Insurance and risk management service is one area that I never have to worry about. I am able to reach Cameron, Lisa and Jennifer seven days a week. I never have to worry about getting a return call. When it comes to claims, they are always there to walk us through the process, and take on all of the heavy lifting. When it comes to new policies/applications/paperwork (which I despise), they make it as painless as possible. When it comes to explaining different policy options, they are extremely patient and helpful, as I tend to ask the same questions over and over again. They are willing to do webinars with my employees regarding incident reporting and risk management mitigation. I can go on and on. Bottom line, Granite provides the personal, friendly service of a mom and pop ice cream parlor and the product offering and professional services of a top multi-national!"

"Granite Insurance has taken care of my insurance needs for well over 20 years. Neil, Lou Ann, Kim and crew have taken care of my every need, and answered any questions I have had, in a timely manner. They follow up after I have needed them, to make sure everything was handled to my satisfaction. I can't say enough about how great they are, if there were 10 stars, it wouldn't be enough to rate the exceptional service they provide."