Advance Auto Parts
3918 Hickory Boulevard, Granite Falls, North Carolina, United States
About the Advance Auto Parts
Advance Auto Parts is a well-known car repair and store located at 3918 Hickory Boulevard in Granite Falls, North Carolina. With a wide range of automotive parts and accessories available, this institution is a one-stop shop for all your car repair needs. Whether you are a DIY enthusiast or a professional mechanic, Advance Auto Parts has everything you need to keep your vehicle running smoothly. Visit us today for top-quality products and expert advice from our knowledgeable staff.
Photos of Advance Auto Parts
3918 Hickory Blvd, Granite Falls, NC 28630, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
09:00 - 20:00
Reviews of Advance Auto Parts
"Experienced started a bit rough due to the fact that the morning crew tested my battery around noon and placed it on the fast charger when the battery should have been placed on the slow trickle charger to charge for extended period of time. I came back 5 hours later to the battery leaking acid from being placed on the wrong charger. The battery was near its exploding point due to this. Everyone started playing the blame game since store policy was not followed. The morning associate Jay tested battery at 0 CCA and should have known to place battery on slow charger. I was initially told by Liz battery could not leave the store in that condition ultimately meaning I was out a battery and would need to buy another one from Advanced or another location. I was furious but didn't let it show but Closing manager Liz contacted GM of store and made things alot better. I was more concerned with leaving store with my battery versus being left emptied handed or forced to spend $200 on a new battery. Never expecting a free battery. I just needed to know where this battery stood. I think employees should go through a battery training process to avoid these issues in the future. I'd really like to thank Liz for just taking the extra steps she did while investigating what went wrong with the battery. Managers like that deserve to be recognized because they are who keep customers from turning to competitors. I walked in upset to the news but walked out completely satisfied with the way she handled things. Because of her, I'll definitely return to the location. I can always buy a new battery but running into managers with her level of professionalism, patience and passion for the customers will be hard to come across again. Thanks Liz for your help!!!"
"The service was great I forgot the name of the young lady who served me very knowledgeable of her job and the product you carry I would say great customer service clean store when ever I am in the hickory area I will be back thanks again sorry I forgot the name of the young lady."
"Very unhelpful. Told them what I wanted. Tried to sell me a cheaper versione"
"Went to get the codes ran off on my car and get the battery checked, the people are friendly but I think the guy was new.. He finally figured it out so A of effort and I got everything tested!"
"Not nice a all and the information I was given wasn't true. I have shopped at advance for year was my goto for parts but this call 3nded that."
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