Pet Supplies Plus Wilmington

"Really can't comment about much in the store because my order was curbside pickup of an order I placed online. Once they notified me my order was ready, i headed over, parked, and clicked the "I'm here" button. After 10 mins, i hit the "Im here" button again.....maybe they missed it the first time. After 5 more minutes, I went inside. The nice young man at the counter said he never got notification that I'd arrived and said the wifi had been in and out all day. It was a nasty weather day, so possible. He kindly carried my packages to the car and apologized profusely. Upon arriving home (10 minutes away), I noticed that one of the items I'd bought was cracked (making it unusable), so I called the store and told them I'd be back in 10 minutes to exchange it for a new one. When I arrived and went in, a girl was ready for me and handed it right to me. Overall they did attempt to make up for any glitches and were polite. I will go back and give it another shot!"

"Came here to buy dubia roaches and a harness for my grandma's tiny puppy. Associates help me find exactly what I needed and were so polite. I've been to several of the Pet Supplies Plus in Wilmington, and they have all been clean and tidy. I prefer these stores over the other chain pet stores in town."

"We just love this shop! After a day at the beach, it is so convenient to stop by and grab a quick bath. The baths are always clean and all the supplies you need. They also have a great assortment of food and treats, as well as phones and toys for both my cats and dog."

"My new go to pet shop! We went in here for the first time last week. We actually went 2 days in a row, when we realised we forgot something my dog needed. The first evening we went, it was around 6:30pm on Thursday. We were going to Harris Teeter, and decided to stop in afterwards to see how the prices compared to other pet supply stores. On Thursday evening, we got some crickets for a baby lizard I hatched. The girl that rang me up was very nice, and she gave me tips for my baby lizard, and he/she(baby Kiwi), is still thriving! We also got nail clippers, for my dog, and she gave me some of her tips on cutting her own dogs nails. The next day, we went in was Saturday morning, I think right at opening time. The girl working was soooo nice. She answered so many questions I had about so many different things. Vet care, flea remedies, shots, gave me advice for my dogs ear issue he had going on(now all cleared up!), and gave me a pamphlet for the vet clinic. Then she even signed me up for the rewards program and saved me some money! I also thought a hampster (that ended up being an obvious male), was giving birth, and I went and got her, and she informed me they were all males, but still came to check them out. It was just the hamsters tale and balls coming out his own butt area, and he was chillin on them like a beanbag chair. Hahahahaha she was also so nice about that as well, even though I felt stupid. Long story short, this place has better sales, and prices then I've seen at any other shop, and a staff that actually cares, and listens to what people say, and gives great advice as well! All the reptiles,and other animals looks super healthy as well, which made me happy. I 100% recommend this pet store!"