Cleveland Nail Spa 106 Bratton Drive, Garner, NC 27529

"I went in to get a full set. They did not even clean off my nail on the sides nothing. Rushing thru everything. Really disappointed"

"I have never been to such a rude place. I’m getting engaged told the nail tech “Sam” that and he proceed to put the wrong color on my nails and cut my nails way too short. There was no shape to them and they honestly have never looked worse. I left out of here crying and had to go some place different to fix them. And they still made me pay full price and refused to fix them."

"I went in needing my nails fixed after having a bad experience at another salon. Originally, I just wanted the polished changed but she also fixed the shape for me. She did an amazing job and now I have nails that I love!"

"I have had a horrible experience at Cleveland Nail Spa. I hurts me to even give them a 1 star rating because they don’t even deserve one. I had an appointment to get my eyelashes serviced. When I first got to the back she told me that “I needed to get my eyebrows done” when that is not what I came to get done. She pressured me into getting them done by saying that they “didn’t look good”. She then proceeded to complete my eyelashes. She then told me that “the way she does lashes, she doesn't put them on the actual lashes”….. When she was placing the lashes, my bottom lashes kept getting stuck and she kept having to pull my eyes apart. The glue was also burning my eyes the entire time. Not once did she ask me if I was okay or comfortable. When I was leaving to come back home, I also noticed that on the glass door out front, they have false advertised that they do individual lashes. My lashes were clusters and NOT individuals. Not even a full 12 hrs after I left my lashes started to come off. All of my lashes came off with just a light touch. I then noticed that she placed the lashes on my eyelids and not my actual lashes. I have damage to my top lashes and my bottom lashes due to the incorrect use of the glue and the way that she was administering it to my eyes. I then went back the next day 7/1/23 to request a refund. This is when I also found out that this was the manager that completed my eyelashes. When I tried to kindly explain to her that she did not do a good job, she refused to listen to me and kept cutting me off repeatedly. I then tried to show her pictures of what they looked like when they were coming off, and she pushed my hand away. I then took it upon myself to leave. I would not request Cleveland Nail Spa to do ANY services. The manager is extremely unkind and rude. I’m sorry to even have walked into their so called spa."