Subway

"We had a mobile order and their door was locked approximately 90 minutes before closing. We witnessed one of the employees come over and unlock the door with the gloves the same gloves he was preparing a sandwich with, then resume building that sandwich then our sandwich with the same gloves on. Quite unsanitary and potentially harmful situation."

"I like Subway, but it was laughably absurd what happened. We ordered through the app a meatball sub with pepperoni, a pizza sub, a coldcut and a BMT. When we got home the meatball sub was just pepperoni and cheese, ice cold. No meatballs, no sauce. And the pizza sub had no meat or pizza sauce. It was some veggies and some odd sauce that looked like french dressing. The BMT was missing a few condiments but still edible, and the coldcut was ok other than oceans of mayo. We called for a refund on the meatball and pizza subs and they said bring them back and they could make them again. No refund. So we drove back to the location. There were 3 young employees. We could barely hear eachother over the rap music blaring. They were nice enough but mostly incompetent. They made our subs while we had to basically explain to them how to make them, even with the receipts in front of them detailing the order. They seemed untrained and overloaded. No manager in sight. In the end it was ok but the meatballs were a little overcooked. I think this particular location needs some better leadership and supervision."

"Placed an order online so we didn’t have to wait when we got there. Waited until the pickup time, sat at the window for 5 minutes without being able to get anyone’s attention. Drove around and went inside to find 3 people sitting on their phones with headphones in, the order hadn’t even been started. So we had to stand there for 5-10 more minutes while the subs were made and they were missing multiple toppings that they never even told us about."

"The food will be better if they could actually get the order right. I ordered tomatoes on my sandwich and got black olives. They are also very generous with the mayonnaise here, no matter how much your request. I requested less mayo and got more. I don't know if the girl at the window is having a bad day or if she got mad because I didn't add a tip, but the service was less than friendly."

"I have never been more infuriated by my order. Not only did I NOT get what I wanted, but I paid extra for more meat only to get 2…2 slices of meat PER SANDWICH. I’m livid. Not only that, I called to speak with the manager and got hung up on by the staff. I will never eat here again."