Fitness Connection 13705 East Independence Boulevard, Indian Trail, NC 28079

"Very nice workout place, many options to work out on. The large number of TVs. Always open equipment always available"

"Sherry is a great manager.LInda the maintenance lady is wonderful. Bathroom always clean. The facility is well maintained. Notice the people wiping equipment."

"People, if you want head aches, join this company, if you are smart, stay away from this stupid company. If you and when you plan on cancel your membership, you will be lied, pushed from month to month, without canceling the account. First you will be lied to put the account on freeze, then you need 48 hours of submitting a feedback form. After that they will bill you one more month then they promise they will disconnect. I got no where yet for 4 months now."

"Personal training was fine. The issue I have is when I ask for payments on the personal training to be stopped and it is not. I had multiple notes in my account showing that I was not supposed to be charged anymore after a two month period (went up to the front desk multiple times asking not to be charged again where I was told I would not be) and I was still charged. Asked for a refund over the phone and was told I would get a call back (talked to a manager). Never got a call back. I have completely cancelled all services with this location but I am still nervous I might be charged again for another month even though I have asked multiple times not to be charged again for personal training that I will not use. Be weary of this location when it comes to this. Even when I was on the phone one of the first times I brought up the issue, one of the trainers said "I understand, this has happened to many of our clients". If that is the case then why isnt this being handled? I called customer service multiple times for help but the automated message told me I was calling out of business hours which was not the case. Bad customer service."